“In my relentless quest to expose the myriad inadequacies of online retailers, I typically derive immense satisfaction from dissecting even the most trivial of flaws, inflating them with a certain sense of righteousness to ensure that the public is not short-changed. However, much to my chagrin, my recent purchase of the Enlightened Equipment Revelation APEX Quilt from Valley & Peak has left me bereft of any such opportunities. The website was flawless, the service beyond reproach, and the delivery frustratingly prompt. It seems, regrettably, that I must extend my congratulations to the infuriatingly competent team at Valley & Peak. Well played.”
“Very happy with my V&P shopping experience. Found the website very useful for comparing the items I was interested in and once a decision was made the order process through to delivery was fast and efficient.”
“Item was send promptly, there was a sizing problem and Jim had it sorted for me within the day, really quick and helpful customer service will definitely be using them again.”
“I have purchased from Valley and Peak a few times all been excellent. This time it was Common Gear First Aid and Repair kit not seen anywhere else have reduced my weight and size without compromising quality. Great website and great they are ahead of the game with new kit all the time. Outstanding service thank you.”
“Extremely happy with my recent purchase of the Nortent Vern 2. I personally think it's an excellent product overall. The dual vestibules which allows the other half to have her own space is an absolute bonus. Together with great build quality and a well thought out design. Delivery, customer service and everything else Valley and Peak provided was 1st class as always. Many thanks.”
“Jim at Valley + Peak is an absolute asset to the company. He went above and beyond for me as a new customer and was able to assist with product enquiries, resolutions to a product issue and did so in professional an extremely manner. His expertise was very helpful and Valley + Peak will be the only place I buy my camping and outdoor gear going forward. Thank you, Jim, for your amazing customer service and helping with all the email I have been sending you!”
“I placed my order on a Monday and by Wednesday my gear had arrived!…really happy with the customer service and kit available on the website…I’ll be definitely ordering again in the future and will be recommending to family and friends.”
