“Valley and Peak have a wide range of hiking clothing and equipment. The service was great as the items were sent promptly and arrived without any issue.”
“As a customer this is my second order with Valley & Peak and I am very impressed with there efficiency and willingness to help and go the extra mile, I feel I will always use this company as they go above and beyond, thank you Jim in particular for responding very quickly with any questions I had about particular products.”
“Customer support has been very good when purchasing items, they quickly answer any questions and queries and items that I have purchased are very good quality and delivery has been excellent.”
“Brilliant support and rapid answers to my questions prior to ordering. Then after delivery Jim followed up a gear query by contacting the manufacturer for me.
Customer service doesn't get more responsive and personal than this. Thanks guys.”
“For what I needed, the price was fair, and just a little cheaper than another small / family retailer I use. Good quality products, securely / safely packed, and fast delivery.
In the past I've contacted V&P support via email for product info, thats proved good too.
They treat you well as a customer, a person, not a number like some. Thats another reason to have V&P as a reliable supplier.”
“In my relentless quest to expose the myriad inadequacies of online retailers, I typically derive immense satisfaction from dissecting even the most trivial of flaws, inflating them with a certain sense of righteousness to ensure that the public is not short-changed. However, much to my chagrin, my recent purchase of the Enlightened Equipment Revelation APEX Quilt from Valley & Peak has left me bereft of any such opportunities. The website was flawless, the service beyond reproach, and the delivery frustratingly prompt. It seems, regrettably, that I must extend my congratulations to the infuriatingly competent team at Valley & Peak. Well played.”
