“Fast delivery and good response to my questions, was worried I wouldn't get my tent in time due to being out of stock, but the team were very helpful and helped me plan my trip.”
“Ordered a gym bag, unfortunately not quite what I wanted. Excellent quality and I was tempted to keep it anyway. Sent it back, very pleasant e mail from Jim . I could not fault the quality of the product or the return service both of
which are excellent. 10 out of 10.”
“Great range of goods. What we wanted was out of stock but the communication was fantastic and the goods delivered one day after coming back into stock. Could not ask for better service!”
“2nd order recently placed with V&P and extremely happy with the service on both orders. Ordered a Therm-A-Rest sleeping mat and it arrived the next day. It was the cheapest I could find it online too which was a bonus. Great website with lots to choose from. If I’ve had a bad experience I generally don’t go back but will definitely order again.”
“Jim and the team provide probably the best service of any outdoor retailer. They go the extra mile. I wanted an item they currently did not stock and Jim contacted the manufacturer and got me it. Can’t thank them enough.”
“Thank you Valley and Peak! I am an international customer from New Zealand and was worried that this would make my experience with shipping difficult. Jim and the customer service team were automatically made contact with me after I placed my order to ensure I knew what the process was with possible extra shipping details etc. I was pleasantly surprised and they shipped my order so quickly. Thank you so much! I love my travel bag!”
“It's difficult to find quality gear st reasonable prices, however everything I have purchased has been phenomenal quality and reasonably priced with fast delivery. I cannot recommend enough, I will be returning to renew my winter gear for sure”
“Would like to say that the customer service team at valley and peak are brilliant I sent and received many emails discussing the many pro's and con's of a product that I was very interested in and with the teams help and support I was able to make a far better choice in what is was going to buy.
So many thanks to Valley And Peaks team for so much valued help and support”
“Good quality products at competitive prices, easy ordering and fast delivery, great communication and customer service and a very welcome pack of Skittles to top it off. That's why I will continue to shop with this company.”
“It is rare that you come across a company that consistently delivers above expectation.
Questions answered promptly, delivery on time with packaging whole.
Thank-you.
I will be returning”
“Super service, price and delivery on my first order....so much so that within two weeks I repeated the order for another member of my family and was intrigued to see the system recognised this and thanked me for returning”
