“I messed up using googlepay as still had my old address and delivery went there, emailed as soon as I found out and was quickly sorted and sent to my new address.
5star service”
“Great quality products at competitive pricing. Delivery was quick and overall top notch service.
I would defo use these guys again.
Looking forward to testing my new gear in the Himalayas.”
“I purchased a Mountainsmith Slingback Chair - I'd been trying for ages to find one in stock so was pleased to see V&P had them in stock. Price was great, delivery time was about as fast as it could be - dispatched the same day and 1.5 days with Royal Mail (to North Scotland) and the packaging was excellent. Communication was also top notch. Impressed, thank you! I will be a repeat customer.”
“I bought a katadine water filter recently from valley and peaks and had the misfortune to suffer yet another of the post office delivering to the wrong address and as this isn't the first time I've had this problem with them I wasn't going to go around every neighbours house trying to see who most closely matched the photo of the miss delivered item. I contacted valley and peaks and they sent me a new replacement product that same day via dpd which arrived the following day for which I was very grateful. I just hope they managed to get refunded from post office”
“Really great range of products at competitive prices. I bought an Exped mat and wrongly ordered the incorrect size. Jim at customer services couldn’t have been more helpful. The item was quickly exchanged with no fuss or argument. Will definitely be shopping here again. Thanks.”
“First time using this company, well pleased with service great communication from the minute I made the purchase to the time it arrived. It will now be the first place I look for camping equipment going forward”
“My first order from Valley and Peak of a Vargo Bot 700 and the Katadyn BeFree water bottle/filter recently arrived swiftly. The Vargo Bot 700 is not an inexpensive item, it is a luxury product. However, Valley and Peak's price was very competitive and I will be using the Bot extensively, so for me it's worth it. I noticed on their website that they sell an excellent range of lightweight gear not often found from other retailers, so I have no doubt I will be shopping with them again for a long distance trail I have planned for next year. I appreciated the updates on my order's progress whilst being shipped to me. It showed that Valley and Peak value customer service from payment to delivery.
Keep up the good work!”
“I have now made a couple of purchases from Valley and Peak and have not been disappointed with the items I have bought or the service to ensure I received the goods within a couple of days of placing the order. Valley and Peak is definitely the first place I now look before buying and camping equipment.”
“Hydrapak water containers are the best sort of innovation: lightweight and foldable-when-empty. This is the sort of equipment where Valley and Peak excels.”
