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Van Meuwen Reviews

1.5 sterren 163 beoordelingen

12 %

aanbevolen door klanten Van Meuwen

Bedrijfsreviews

1.5

Sterren op basis van 163 beoordelingen


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 38%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Lezen Van Meuwen Reviews

Over Van Meuwen:

Buy cheap flowers, vegetables, fruit, plants and trees in the UK from Van Meuwen. Visit our online store for deals on everything in your garden. Van Meuwen is a well reputed mail order specialist; always make sure that you receive the best quality plants and exciting products at affordable prices. Our products include soft fruit, vegetables plants, fruit trees and potatoes. We provide free growing guides with all varieties.

Bezoek website

Telefoon:

0844 557 1850

Locatie:

Van Meuwen Customer Servicesc/o Customer Handling AgentAdmail ADM3952Spalding
Lincolnshire
PE11 1ZZ

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Van Meuwen 1 star review on 20th June 2020

Anonymous

Anonymous // 01/01/2019

Sorteer op: Highest Rated Meest recent Hoogst gewaardeerd Filter: Geen Geen 5 Sterren 4 Sterren 3 Sterren 2 Sterren 1 Sterren behulpzaam

“i ordered a white agapanthus the first and second arrived damaged because whoever packaged it just bent the flower in half instead of putting it in a bigger box asked for a refund in the end won`t be ordering again”

behulpzaam Verslag doen van

14.07.2017

“LEAFLET: They say OUR 5 STAR GUARNANTEE !!!! That is JOKE Don't buy from them and waste your time, look for a Nursery that offers 30 day back money offer..... I am lucky you can pick up a plant from the Bull Ring Centre outdoor market for £1 or the most you will pay is £3. Try Aldi or Lidl you will be amazed at the plants on offer. A Francis”

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31.07.2016

“Ordered in March and heard nothing until June saying delivery end of June thought this was good as I was going on holiday. came back on 14th and a leaflet was in post? Went online and it said order completed! no sign of plants or delivery. Have tried three times to contact customer care and have received no contact whatsoever. Do not use this company. If I had gone onto this site before I would not have used them.”

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22.06.2016

“Beware of the phone premium rates charged to ask advice what a rip off”

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22.06.2016

“Just received a buddleja I ordered months ago 1st problem was with couriers they use Hermes have no contact details at all for you to arrange a missed delivery pickup hence it took 5 days for me to receive the item which was being transported upside down! So one malformed dehydrated yellowish plant was unpacked whether it survives in the long term who knows. Emailed Van Meuwan with my concerns part from the automated email response no reply whatsoever so safe to say I won't be using them again.”

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22.06.2016

“Bought two standard Magnolias back in February planted as per instructions one is ok but other is dead no signs of life I accept this can happen so I E Mailed three times not even. bothered to reply I think this is very bad service from. a established company and would not use them again”

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08.06.2016

“The WORST plants I have ever received in 15 years of proffesional gardening. How they are continuing to trade in this manner is beyond me. First order, poorly packaged and therefore 60% of stems snapped and the rest bent and in poor condition. Second order, yellow dried out cleomes thin and stunted growth, very poor quality growing. 24 pack rudbeckia had 3 plants with leaves on and the rest had been dead weeks BEFORE they had been sent out. Third order, Not a chance!!! I feel incredibly annoyed that they sent such poor plants and wasted my time on the phone to customer services on hold(25 mins) whilst their automated voice was bragging about their "proffesional hints and tips" that I could get from them on the website. Thanks, but I think I'd rather get advice from my 2 year old.”

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07.06.2016

“I ordered 5 very rare and expensive begonias this year as a treat. I planted them and it turns out that they are the very common cheap ones that you can buy in most shops/ supermarkets. I e-mailed them and to date have never received a reply. I will never buy from them again and would advise everyone else to avoid them too.”

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31.05.2016

“I am afraid I have never been so disappointed as when I saw the state of my tiny dried out gladioli bulbs only to be followed by some tiny plugs Brompton stocks. The worst arrived today more Brompton stocks plugs half were yellow the other half dead or nearly dead. They were dispatched on the 21/4/16 and arrived on the 26/4/16 I have to say I am absolutely disgusted with the quality of your plants and will certainly not be recommending you to anyone. I am sitting waiting for you to answered your phone to customer services.. You say you are very busy I suspect answering calls from other dissatisfied customers. It has NOW BEEN OVER 30 MINUTES.”

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26.04.2016

“I ordered a clematis. Stupidly price I paid for it was more than I would have paid for it had I purchased a significant sized, flowering plant at our local nursery. It was delivered through the postal system in a small, hand held box. The postman shoved it through the cat flap which upset the dog greatly. I now have pathetic looking, broken clematis in some sort of embryonic state and a broken cat flap. Please support your local garden centres instead of using this company.”

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16.04.2016

“Ten pounds for hellebor witer bells in 5cm pot .local garden centre 7.99 in 3 litre pot .this company is a disgrage dont deal with them.”

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13.04.2016

“Poor customer service, unhelpful, plants arrived almost dead. Will not be using this company again.”

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25.03.2016

“Ordered 140 perennial plugs in June to be delivered by the end of August, guess what it's now nearly end of September and just received a letter saying they won't be delivered until end of October (don't hold much hope for even that). Can't be bothered to cancel apparently their complaints line is very very busy.....Mmmmmm”

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24.09.2015

“Order some plants (plugs), arrived on time but were of a very poor standard 4 out of 6 were dead, the other 2 were in very poor condition. Since then only 1 plant has survived. I wrote to customer services, and to date have not received any communication from them. Will not use them again as this is the second lot of plants that have arrived in a poor condition.”

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06.09.2015

“I bought new guinea impatien plug plants in the spring, they arrived in very poor dry condition. Despite imediate potting up and soaking in shaded greenhouse most died. I emailed customer care twice, they responded to say that the customer care was very busy ( no wonder) and they would respond later! I am still waiting its now July 31st. Steve E.”

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31.07.2015

“Ordered the £9.95 perennial offer. Microplug plants really not ready to be sent out. Half died in spite of great care and potting on. Not worth the £9.95 let alone the "previous" £80. Avoid”

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21.07.2015

“Appalling service! I ordered a Standard Magnolia (as advertised in the Mail on Sunday) it clearly stated that delivery would be any time throughout May/June. My cheque was cashed on the 26th May, I chased the delivery up at the end of June to be told it would be delivered in FEBRUARY 2016!! They seemed very surprised when I asked for my money back (I am still waiting)”

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04.07.2015

“I received plants in very poor condition. Was told by customer service that a refund would be arranged, and still waiting. The customer service of Vna Meuwen is very poor. The plant quality is so so, overall, I won't be using them again.”

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25.06.2015

“useless!! Despite request to deliver to non-billing address - they still attempted to deliver to billing-address - tried to contact company (immediately after order) to notify them of error - simply sent an automated 'we're very busy will get back to you when we can' email. one month later they finally respond - with another automated email - DONT WASTE YOUR ~TIME with these guys - they are a useless online business”

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21.06.2015

“Doubt will get printed but thought they were awful. They promise money back but do not honour this. Wasted £50”

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18.06.2015

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Van Meuwen is beoordeeld met 1.5 sterren op basis van 163 beoordelingen