Vapesourcing Reviews

Name: Vapesourcing
Address: 3045 Edinger Ave, tustin, California
Rating: 2.71

2.7 Rating 204 Reviews

43 %

of reviewers recommend Vapesourcing

Company Reviews

Metrics

2.7

Based on 204 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Vapesourcing 1 star review on 28th September 2023

Thehoundog

Vapesourcing 1 star review on 16th August 2023

Anonymous

Vapesourcing 1 star review on 31st August 2022

Ally

Vapesourcing 1 star review on 30th August 2022

Anonymous

Anonymous // 01/01/2019

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“shocking customer service, bought 4 vapes and all were faulty, don't go near these crooks!! no refund given, customer service is worse the a dodgy insurance company.”

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Posted 3 months ago

“I've ordered 5x and never had an issue until my order came in today both vapes R & M's both tasted like burnt coil. I'm hesitant on ordering again.”

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Posted 4 months ago

“Super super bad company. I'll never order again from them. I ordered 2 packages from the same model, I got the bad model and they didn't make it right. Now it's more then 3 months and didn't got any answers from them...very bad people...”

Helpful Report

Posted 4 months ago

“Be wary of this company. If you receive a dead (no fire, no lights, wont charge) disposable, they will not help you. We all know that sometimes disposables are dead right out of the package. In my experience about 1 out of 10. I've ordered multiple times and was satisfied until my last order. I had one dead disposable no fire no lights wont charge. I contacted them to get a refund and they had ridiculous demands for a refund. One of the demands I couldn't meet (wanted a number off the shipping label that was thrown away days before, who keeps a shipping label?). Contacted them and said I was happy to mail the vape back to them at my cost so they could see it was dead. They responded with the same demands. They didn't even read my response to them.”

Helpful Report

Posted 6 months ago

“BUYER BEWARE - VapeSourcing.com basically stole money off our credit card when they sold us a defective BATTERY and then created a huge list of 6+ things including making a video to satisfy their doubt. I've never heard of such a thing, and I NEVER GOT A REFUND. BUYER BEWARE.”

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Posted 6 months ago

“Scammers!!! They don't care how much money you spend nor do they honor warranty. If you have a issue with a vape they will do nothing about it and they will make up lies and even blame you !!! I suggest finding a legitimate vendor that cares. After them.confikinh I'm under 3 month warranty and requesting serial number and multiple videos (which was sent ) this is how they responded to me informing them vape won't charge (thats still under 3 months warranty) and they refuse to help. Basically their attitude is screw the customer 😡 I'm taking my business elsewhere (where its appreciated) and I recommend you do the same!!!”

Helpful Report

Posted 7 months ago

“I received a Geekvape B100 kit. It didn’t work so I let them know. I got the runaround with them asking for a picture of the serial number and also a video showing the problem. I wanted a replacement or refund. After many emails back and forth all they would do is put the amount in what they call an e wallet. It could only be used to pay for 50% of an order instead of being a real credit or refund. I wish I had read the reviews before ever ordering from Vapesourcing!”

Helpful Report

Posted 7 months ago

“Vapesourcing sent me products that are banned in the U.S. . There was a statement on the back of each box stating “Not Allowed Sales in America/Russia.” I contacted the company and they confirmed the product was not to be sold in the U.S., even attaching a legal paragraph in the email stating this. I was assured a refund if I mailed the products back to them at the address they provided me, and gave them the tracking number of the shipment I sent. They received the returned items six days ago and have not refunded me. I have contacted them twice about getting my money refunded, only to be told they need to contact their warehouse in California and I would get my money later. They have no customer service in the U.S., it is in China, so expect any communication from them to come between the hours of 1:30am-5:30 am EST. Since they are refusing to refund my money, I have filed a Company Complaint with the Attorney Generals in California, where their warehouse is located, and New York, the State I live in, and I have also filed a fraud complaint with the FTC. I will continue to seek sites that allow reviews of this company so others can avoid the fraud of this company.”

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Posted 8 months ago

“Comes only one product of my all order,it's missing other 2,cost of them £31 .Many mails without response,avoid this seller.”

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Posted 8 months ago

“I ordered from the U.S. Vapesourcing Warehouse with an estimate of 4-7 days for delivery. It's a week later and my order hasn't even shipped. Contacted CS, no response yet. I saved a few bucks ordering from them, but after reading the reviews here, I'll pay the extra few bucks for good service elsewhere. 🙄”

Helpful Report

Posted 9 months ago

“Absolute worst customer service and satisfaction. Wanted videos and serial #s. Bought a unit that didn't work right out of box, notified them right away and they are insisting you jump thru hoops and make videos to prove it! Never again!”

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Posted 10 months ago

“Ordered Saturday morning, items already shipped Monday with tracking. They replied to 3 emails since I was nervous because of the bad reviews, which are bogus. Use this site on devices. I’m going to order more next week!”

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Posted 11 months ago

“Scammers never got the first half of my order tracking said it was returned to sender and joey tried to get more money for the order through venmo! Second half of the order said delivered but not to me! Lies and scams is what youll get from these guys!”

Helpful Report

Posted 1 year ago

“ordered 2 products from them the first time one was empty had to provide videos numbers emails to get a refund it was ridiculous figured it was a once of ordered again no problem the third time both vapes were empty contacted them and again they wanted me to provide all this information i believe in paying for my products not looking for free ones i expect the the company to stand behind there products if there is a issue replace or refund which is not the case will never purchase from this site again as for getting a refund not worth going through that with them again”

Helpful Report

Posted 1 year ago

“Received defective disposable vape. Been back and forth with pictures, emails and videos to prove it doesn't work and they keep asking for more. Don't buy from these people. They will never replace or refund defective products. Worst customer service ever in my life”

Helpful Report

Posted 1 year ago

“Two different banks with two different cards both compromised after ordering from Vapesoucing.com a couple of months ago. Robbed of over $600 ! Only $400 recovered as of today. Vapesoucing.com owes me compensation for lost $$$ and time and trouble !!! I don't care if you use a secure payment system, because it's NOT secure.”

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Posted 1 year ago

“2 orders in a row fraudulent charges within a few days do not order from this company”

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Posted 1 year ago

“My credit card..along with other customers..was compromised on November 4th..2022. before this..i had made multiple purchases with no problems. Please do not use your credit card on this site.”

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Posted 1 year ago

“Scammers . Joey and all involved are SCAMMERS THEY FORCE YOU TO FILE A DISPUTE because their service is horrible . Sending defective items and refusing to refund or replace Now I have to chargeback AVOID AVOID AVOID THEY ARE SCAMMERS”

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Posted 1 year ago

“I ordered from these guys 2 days before Labor Day. My order arrived on the following Tuesday! Fast! I'm very pleased with this company. I use hard to find items and they had them all! I've found my new on line vape store!!”

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Posted 1 year ago

Vapesourcing is rated 2.7 based on 204 reviews