Vapesourcing Reviews

Name: Vapesourcing
Address: 3045 Edinger Ave, tustin, California
Rating: 3.89

3.9 Rating 700 Reviews

72 %

of reviewers recommend Vapesourcing

Company Reviews

Metrics

3.9

Based on 700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult

Vapesourcing 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I should have read the reviews before buying with them. I ordered a SMOK novo pod over a month ago. My order is still marked as pending. Shipping was supposed to be 7-10 days. I have emailed, called, used messenger, even Skype. No reply. I’m fed up with it and I am in the process of having PayPal reimburse me.”

Helpful Report

Posted 5 years ago

“I ordered 2 products from this website. I ordered on Feb 24th. My order is still in "processing" as of 3/9/20. I have reached out to vaporsourcing via email and via their messenger over the last week. No reply. I have canceled my order but don't know if my cancellation went through, as Vapesourcing sent no confirmation. I will never, never order from this website again. Buyer beware.”

Helpful Report

Posted 5 years ago

“I'd give 'em zero if I could Placed total of 3 orders with this site First arrived BUT both smok infinix kits were broken Tried to contact 5 YES 5 times and no reply Other 2 orders never arrived Had to get Paypal involved I did get my money back but it was a fight STAY AWAY FROM THESE SCAMMERS”

Helpful Report

Posted 5 years ago

“Really guys. The majority of these bad reviews could've been avoided, if you only took the time to respond to people.. I understand that the virus has messed things up over there, but these bad reviews could've been avoided by a simple email or Facebook post, explaining that items can't be shipped due to government restrictions. Instead you have chose to send daily emails selling your products still, no notification on there being delays due to the virus. Just taking new orders making your situation even worse. I'm sure you have a massive backlog now as you won't have been getting new stock, yet still can't ship what you have. Sadly you've probably lost many returning customers when I'm sure the majority would've understood the situation had you explained. This is highly unprofessional on your behalf, not the way to run a business and certainly not the way to keep returning customers.”

Helpful Report

Posted 5 years ago

“theu haven't a customer serverce, i'have place an order on 14/01 then i try to contact them to change the order, i try to contact them by mail, by the contact site, by the product page, by facebook, by skype and i never have a responce”

Helpful Report

Posted 5 years ago

“It's been 3 weeks since I have ordered with only one response from customer service. They finally provided a tracking number but it's been one week and the tracking number still states that USPS has not received the package. Not happy. Don't buy.”

Helpful Report

Posted 5 years ago

“I order the smok rpm80 in preorder on 14/01 then i try to contact to change the order... I try from the site form, from the product page, from facebook, from skype from email and i never have a response, they haven't a costumer service”

Helpful Report

Posted 5 years ago

“J’ai fait une commande il y a 5 semaines et mon colis n’a toujours pas été expédié alors que le délais de livraison est estimé entre 7 à 12 jours (CGV) !! aucune mise à jour du statut. 5 messages envoyé au service client et toujours aucune réponse !! Seule la page Facebook est actualisée quotidiennement pour leur pub. Site pas sérieux”

Helpful Report

Posted 5 years ago

“I ordered 3 different kinds, they sent me 3 strawberry, which I never ordered and was not even on the website. Then they said they would send me 3 berry, it’s been 3 weeks and I’m still waiting. If you order different kinds the website doesnt work. Sent many messages and no one answers them. Ridiculous, berry unhappy with is site. They take your money fast and that’s it.”

Helpful Report

Posted 5 years ago

“they never shipped my mod until i called paypal and opened a case and they sent me a tracking number. I bought the geekvape aegis legend mod in the blue trim color. So i started to vape on it and after a few days later the front LCD cover was coming off and to make a long story short they are SHITTY and TRASH! DO NOT USE VAPESOURCING”

Helpful Report

Posted 6 years ago

“Over half the items were out of stock, a month after my order was put in I didn't receive those items. No eta on when they would ship. Told me they would offer a refund, but two weeks went by and they never did. Thank goodness I used paypal and got refunded but they still got to keep the shipping charge. Never order from this company!”

Helpful Report

Posted 6 years ago

“It's been almost 3 months since receiving my order. THEIR CUSTOMER SERVICE DO NOT LIKE AMERICANS. PERIOD”

Helpful Report

Posted 6 years ago

“Not recommended at all. The package never arrived. They contacted me after a long time to inform me that they sent the wrong item. Anyway nothing arrived”

Helpful Report

Posted 6 years ago

“Coils for my voopoo burned out first day after priming coils the way I should. Charger didn’t work out of the box for my mod never got back to my complaint”

Helpful Report

Posted 6 years ago

“BUYER BEWARE Shipped incorrect items. Initially very responsive customer service. All apologies. Promised to reimburse return shipping. Once items returned, radio silence. Never sent correct items. No refund. Never reimbursed return shipping. Total scam website.”

Helpful Report

Posted 6 years ago

“horrible customer service, dangerous pod. won't honor any type of warranty. beware.”

Helpful Report

Posted 6 years ago

“Placed an order on 02-06-19, the order was shipped from 2 separate warehouses. as of 03-06-19 half of the items purchased have yet to even been shipped and the half that did show up were not as described. Won't do business with them again.”

Helpful Report

Posted 6 years ago

“This company is a complete scam. Never received the order I purchased. They won't respond to PayPal.”

Helpful Report

Posted 6 years ago

“Trustpilot reviews Categories My Reviews My Settings Help LOG OUT Alternate Text Paul Koumi Rugby, GB For companies profile image of Paul Koumi Paul Koumi Male | Rugby, United Kingdom 3 Reviews 1 Read 1 Useful Review of vapesourcing Paul Koumi Paul Koumi 3 reviews Rugby, GB Star 1 Star 2 Star 3 Star 4 Star 5 5 minutes ago Crooks Ordered a new mod and tank on the 29th of January and at the time of writing this review (20th February 2019) I am still waiting for a response via email and I've filed a claim via PayPal. I'd rather have the items I ordered rather than having to make a claim. The only thing I received from this company is an email to confirm payment. I'm really frustrated that companies such as this are allowed to take money but not deliver the goods you've paid for and continue to do so. I've researched this company via Google after two weeks of no communication to find they have a large amount of failed orders and irate customers and I tried to be patient but it's run out now. Bad company avoid them like an incurable disease! And always make sure you pay via PayPal so your covered in such incidents”

Helpful Report

Posted 6 years ago

“Order is not delivered. 2 months passed, tryied contacting them on facebook, email also wrote a ticket a week ago. No respond.”

Helpful Report

Posted 6 years ago

Vapesourcing is rated 3.9 based on 700 reviews