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Vee Dub Transporters Reviews

4.7 Rating 5,765 Reviews
93 %
of reviewers recommend Vee Dub Transporters
4.7
Based on 5,765 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Vee Dub Transporters Reviews

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

Write Your review

Anonymous
Anonymous  // 01/01/2019
Had an issue with the product and they sent another out after showing them via pictures. arrived the next day. Have just ordered another part due to this level of customer services.
Helpful Report
Posted 7 years ago
Thanks for your 5 star rating and review George, we are pleased that even though you have had an issue with something previously we rectified this and this has caused you to come back, thanks for your custom and we would be more than happy to see you again soon. VeeDub.
Posted 7 years ago
I ordered a set of wing mirror covers whilst my van was being painted. The website says they will be delivered within 2 days. Item was not dispatched until 36 hours after i placed the order and then took a further 2 days to arrive so I guess technically the website was right about 2 day delivery, just not so open about lead time for dispatching items. It would be nice when ordering if they were more open about dispatch times as this matters when you need items quickly. To make matters worse they sent the wrong parts. I ordered a pair of wing mirror cases in primer, Drivers and passenger side. I received the drivers rear case and front cover (not what I ordered). No passenger case to be seen. The body shop who had my van were not happy with the delay and charged me an extra £50 as they had to clean their guns out and then clean their guns out and then paint the mirror cases when they finally arrived. I didn't see why I should be out of pocket because of Veedub's mistake so I contacted Customer Services. To be fair the guy I spoke to was genuine, apologised for their mistake and told me I would need to return the incorrect item. I thought to save time, if I was to buy the passenger side front cover, can I keep the drivers they sent by mistake as a sweetener for cocking my order up in the first place. This front cover has a value of approx. £8.99. Bearing in mind their mistake just cost me an extra £50 and I was going to pay for the additional front cover I didn't actually need, I thought this was a fair deal and the guy said he would need to check with the boss, so I was very surprised when they he came back and said no, we can't give you the cover but we can will give you 10% off. A value of 89p. I told the guy I was going to order new headlights, rear lights, Auto Lights, Interior Trim, and more and they risk losing that order with a value of a GRAND but they said no, we cannot give you something of that value, WTF... Good to see a company who places Customer Service at the top of their priority list. Rather than worrying about losing £8 (probably less) they have now lost out on a much bigger order and I am kitting my T5 out elsewhere.
Helpful Report
Posted 7 years ago
Hi Adam, Many thanks for you feedback. We strive to provide the best customer service possible and I’m sorry you don’t feel you received this. After looking into this for you I can see that your order was placed on the 30/10/18 at 14:08. Our cut off point for same day dispatch is 14:00, as explained on our Delivery Info/Costs page, so your order was processed and dispatched the following working day on a 2 working day service. We can’t apologise enough that you received an incorrect item, I have looked into this also and can see that you contacted us in regards to receiving the incorrect item on the 1/11/18. Our Customer Services team replied to your support ticket and a replacement for the correct item was swiftly booked on, along with a link to a pre-paid label for the return of the incorrect item. I have spoken to our Customer Services team and they have advised that we were told the garage would apply additional charges if the replacement item was not sent before the weekend. We addressed this matter accordingly and ensured the item was sent to you for delivery on Friday 2nd, which after checking the tracking info I can confirm was the case. With this in mind, we were under the impression that no additional charges were added as the correct item was delivered in time. I do of course apologise for this, however If you feel the need to contact us further regarding this, please feel free to do so. Kind regards, Vee Dub Transporters.
Posted 7 years ago
Top service
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Posted 7 years ago
Hi Mr Ruddock, glad you are happy with our T5 Mud Flaps. Many Thanks, Vee Dub.
Posted 7 years ago
Excellent service from these guys, I ordered some seat covers for my son for Christmas, they arrived well packed and in a nice bag, I can't comment on the covers as they are a gift but they must be good or he wouldn't of wanted them !
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Posted 7 years ago
Good morning and thank you for your 5 star review. We hope your son likes the T4 Grey Seat Covers for his Christmas present. All the best, Vee Dub Team.
Posted 7 years ago
Really good service and products, definitely buy from again.
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Posted 7 years ago
Hello and thank you for your great review. We look forward to you coming back to us. All the best, Vee Dub.
Posted 7 years ago
Excellent service and extremely helpful
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Posted 7 years ago
Hi Steve, glad you like our service. Your van will look great with the new T5 products that you have purchased from us. Many Thanks, Vee Dub.
Posted 7 years ago
Brilliant product. Perfect fit looks fantastic
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Posted 7 years ago
Hi Ray, nice to read that you like our Red Steering Wheel Cover. Many Thanks, Vee Dub.
Posted 7 years ago
Delivery was on time and quick , item was brilliant as seen on website !
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Posted 7 years ago
Delivered on time, will use again
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Posted 7 years ago
Thanks for your 5 star rating and review, we think the angel eye headlamps are always a nice addition to have! Hopefully they make your vehicle look a bit more updated. Come back to see us again soon. - Vee Dub.
Posted 7 years ago
Good product EXCELLENT service.
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Posted 7 years ago
Thanks for your 5 star rating and review Robert, we hope the bonnet bra looks fab! We can't wait to see you again soon! - VeeDub.
Posted 7 years ago
First time I have used Veedub Transporters and what a great service. 2 days to deliver a b14 coilover kit and fantastic email communication making sure I knew every step of the process. Would not hesitate to use again and definitely recommend to anyone. Just need to expand your range of products so I can buy more from you. Cheers.
Helpful Report
Posted 7 years ago
Thanks for your 5 star rating and review Andy, we try our hardest to give our customers a fast turn around where deliveries are concerned, we currently have the team on product research sourcing new exciting products. Keep your eyes peeled for more soon! - VeeDub.
Posted 7 years ago
Ordered windows for my T5, they are great quality, good value for money and we're delivered quickly and safely with everything needed to fit them. Excellent service all round!!!
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Posted 7 years ago
Hi Jonathan, thanks for your great review and we hope your van looks great when you have fitted our T5 windows. All the best, Vee Dub.
Posted 7 years ago
very pleased with the service i received, very happy with my angel lights they are perfect for my T5, delivery was very quick and handled with care, customer services are great i had a problem, left them a voice message and they rang me straight back and we resolved the problem with out any hassle, I've used this company before and will continue to in the future
Helpful Report
Posted 7 years ago
Good morning Robin, thank you for your 5 star review about us as a company and our T5 Black Angel Eye Headlights. Look forward to seeing you again in the near future. Vee Dub Transporters.
Posted 7 years ago
Spot on service.
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Posted 7 years ago
Hello George, hope our T5 Grey Seat Covers look fantastic in your van. Many thanks,Vee Dub Team.
Posted 7 years ago
Very happy with my purchases. The items were substantially cheaper than anywhere else. Shipping was reasonable and prompt.
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Posted 7 years ago
Hello John, nice to read that you are happy with our T5 products and our service. Thank you and all the best, Vee Dub.
Posted 7 years ago
Quick delivery ..quality merchandise 👍🏻
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Posted 7 years ago
Hi Russell, thank you for your 5 stars. Nice to read that you like the VW Emblem Cap Stickers. Take Care, Vee Dub.
Posted 7 years ago
Always helpful as I prefer to order by phone, Delivery is speedy It always feels like a good personal service Thank you and keep it up
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Posted 7 years ago
Hi Rod Its great to hear such positive feedback regarding our customer service and we are always happy to help whenever you need us. Hope to hear from you again soon. Kind Regards - Veedub
Posted 7 years ago
Another purchase made and another 1st class ordering experience together with top quality product 5 stars from me
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Posted 7 years ago
Hi Clive Thank you for your positive feedback, we love to hear back from our customers time after time and we hope to hear from you again soon. Kind Regards - Veedub
Posted 7 years ago
I have brought many things from veedub in the last few weeks and the parts and service has been great however I bought some roof bars and they were a poor standard and fitting kit in complete not the standard i except from veedub.
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Posted 7 years ago
Excellent quality fast delivery. ....perfect 👍👍
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Posted 7 years ago
Hi Simon Thank you for your 5 star review, we are pleased to hear that you are happy with your order and our delivery service. Kind Regards - Veedub
Posted 7 years ago
Vee Dub Transporters is rated 4.7 based on 5,765 reviews