Vetmedsdirect.co.uk Reviews

Name: Vetmedsdirect.co.uk
Address: Unit 19Macmerry Industrial Estate Tranent Edinburgh, Edinburgh
Rating: 1.95

2.0 Rating 173 Reviews

1 %

of reviewers recommend Vetmedsdirect.co.uk

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Phone:

0203 2977 985

Email:

steven.curran@vetmedsdirect.co.uk

Location:

Unit 19Macmerry Industrial Estate Tranent Edinburgh
Edinburgh
EH33 1RD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so disapointed when visiting morrisons supermarket thier catsan cat litter was half the price hat I paid at medic.”

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Posted 9 years ago

“Good product delivery prompt”

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Posted 9 years ago

“Dear Sir, Unfortunately I did not get the product I asked for as I did not get a prescription. You did , however keep my money which I would like back. Regards Warren Marshall.”

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Posted 9 years ago

“I am concerned as you have taken more money than required. it all started when I ordered 200ml of Metacalm as the 180ml was not being shown on the web site. So I ordered &paid for the 200ml. The perscription was only for 180ml I did not think 20ml would matter. I had a phone call from yourselves to say that I was wrong & they would only send 180ml. I thought no more of the matter. Until I received the item with the bill. The original payment via the internet which has already cleared through the bank in the sum of £39.01. Yet the bill for the lesser amount is £24.77. What happens to the balance of £14.24? I would like this amount of money back please. You can contact me via e-mail @ weaselbub.k9@live.co.uk”

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Posted 9 years ago

“Dear Sirs Re order ref: 1566599. I am extremely unhappy that I paid £2.99 on top of the normal delivery charge for 'priority processing'. My order was placed on the evening of 17th October and was not dispatched until 21st October. I feel I paid the extra for nothing and 4 days is not what I would consider 'priority processing' for an order that was required urgently. The goods then turned out to be a waste of money as they were required urgently, so we had to purchase them from a shop after a few days of not receiving the order. You should not have this option on your website if you cannot fulfil the request. I am extremely unhappy and would like to know what you intend to do about it as well as ensuring I am reimbursed ASAP. Regards Tracy Leveridge”

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Posted 9 years ago

“I will never buy anything from you again as I had to wait 72 hours for someone to give me my money back and have someone to call me back to find out why”

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Posted 9 years ago

“I havnt even received the goods 4 weeks now not happy and emailed about 5 times”

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Posted 9 years ago

“I havnt even received the goods 4 weeks now not happy and emailed about 5 times. Worse copany ive ever known . Scam fraudsters .”

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Posted 9 years ago

“I ordered faliway plug in from you ,it came with no plug in just the bottle,I phoned to say there I was told that another would be sent,the after few days it came it was for a dog,so I phone to say this was told one more would be sent out it,I've got a very nerves cat so put the dog one in returns bags and sent back.just giving up now”

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Posted 9 years ago

“I have not ordered anything on line from Vetmeds, so I am worried to receive your e-mail”

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Posted 9 years ago

“Order was incorrect, not as per website. Took several calls to establish that order incorrect and depicted product not stocked.”

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Posted 9 years ago

“stop senging me emails”

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Posted 9 years ago

“The product is excellent. Shame it took 2 weeks to be delivered and that was as a result of me chasing and very little communication from yourselves.”

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Posted 9 years ago

“Very poor service ordered medication in plenty of time so I wouldn't run out and it took you five days to tell me there was a problem and you hadn't sent medication out, I had to buy them from my vet, very very disappointed, will not be using you again.”

Helpful Report

Posted 9 years ago

“I have just phoned 1415 on 31/11 2014 and there is no one to take an order and a not particularly interested telephonist. I was offered areturn call but don't havethetime to sit by phone for your convenience. Peter Mutphy”

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Posted 9 years ago

“Product ordered out of stock - but good email giving update.”

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Posted 9 years ago

“Part of our order was wrong but I didn't send it back as I thought my cat would probably eat the food anyway. It was in Jelly and I ordered it in gravy. The person I spoke to on the phone was very helpful and credited my card with the difference in price. Delivery arrived in the specified time and the delivery man was helpful and put the parcels where I asked him to so they were out of my way as I use a wheelchair. Mixed feelings about it but will consider ordering again at least the renal food for my other cat which is cheaper from you than what I have previously paid at the vets.”

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Posted 9 years ago

“I am sorry we were dissapointed this time as the order didnt come as quick and i received dog nail clippers which i didnt need instead of a flea comb iwould of rather of been credited for this item or the item sent later as the clippers arnt going to find the fleas but the price is better than my vets so i would still use tjis site”

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Posted 9 years ago

“I am hoping my order has not been duplicated as the procedure to process my order was extremely frustrating.”

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Posted 9 years ago

“Order STILL not received and was to treat my two cats for fleas.”

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Posted 9 years ago

Vetmedsdirect.co.uk is rated 2.0 based on 173 reviews