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Titan AV Reviews

4.8 Rating 1,326 Reviews

96 %

of reviewers recommend Titan AV

Company Reviews

Product Reviews

4.8

Based on 1,326 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Titan AV 5 star review on 1st November 2023

Titan AV 5 star review on 18th October 2023

Titan AV 5 star review on 18th July 2023

Titan AV 5 star review on 6th July 2023

Titan AV 5 star review on 17th May 2023

Titan AV 5 star review on 5th March 2023

Titan AV 5 star review on 13th February 2023

18

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased many times from VFM. The shipping is always super fast and the products spot on. I recommend them to everyone.”

Thanks for the great feedback Peter!

“great product. great service. very happy”

Thanks for the 5 star review Dennis!!

“Wonderful customer service and support”

Thanks for the great feedback Brady!!

“I am still waiting for my product , it was due on the 21st of December. I have been in contact with the sales team but they are on holidays until the 8th of January.”

“Costs of Shipping & Handling fees to Perth could be handled better before checkout. Packing should be packed better as the thin cupboard cannot handle the weight of the open frame rack within and abuse of couriers. Luckily no parts were missing. Bubble wrap or shrink wrap will be a nice touch. Otherwise a pretty good experience.”

Thanks for your feedback Tj. I have passed this onto our operations department. We use a thinner, recycled cardboard for our packaging to bring the cost of the product down.

“Never had a problem dealing with Titan AV. Awesome customer service and good value for money. Would highly recommend using this company.”

Thanks for the 5 star review Jason!!

“Thank you titan av, very cool”

Thanks for the 5 star review Nick!!

“Great team and great products.”

Thank you so much for your wonderful 5-star rating!

“Far too slow in transportation of goods. Over 2 weeks!”

Thank you for sharing your feedback with us, and we sincerely apologise for the extended delay in transporting your goods, particularly during our Black Friday sale. The overwhelming response led to an unprecedented surge in orders, impacting our dispatch times. Furthermore, the freight companies we partner with faced challenges managing the increased volume of Black Friday shipments industry-wide. We are always working on improving our shipping service and we appreciate your feedback.

“I haven't used the shadow foam yet, but the cost was very reasonable and quick postage!”

Thanks for taking the time to drop us a 5 star review Lois!

“I haven’t received my item yet”

“Prompt service delivering an excellent product”

Thanks Brian for your 5 star review!

“I recently purchased a hard case for a 16 channel mixer, and found Titan AV really easy to deal with. Communication was good, supply and freight were quick, and the goods are good quality. Highly recommended.”

Thank you so much for your 5 star rating of Titan AV, Richard! I'm so glad to hear you had a good experience with us. We really appreciate your positive feedback and kind words.

“I haven’t received the goods yet!!!”

“The product was exactly as described. Packed well. Fast shipping. Easy to navigate through the website. Stock totals were up to date. Hassle-free purchasing.”

Thank you for your 5 star rating of Titan AV! Thanks for the detailed feedback!

“Big ups Titan crew”

Thanks for the 5-star rating Callum!

“Very fast delivery.”

Thank you so much Tim for giving us a 5 star rating!

“Great service and quick delivery”

Thank you for your 5 star rating, Tony! We really appreciate it.

“Good fast”

Thanks for the 5 star review Paul!!

“Hi Guys.....only complaint is the delivery time.Could have been Aust Post problem. Pls let me know when you get your 8" yellow velcro ties back in.”

Thanks for your feedback Peter! Make sure you've signed up to the 'Notify Me When Available' button on the yellow hook loop product page. This will send you an email notification as soon as the product is back in stock.

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Titan AV is rated 4.8 based on 1,326 reviews