Viatu Reviews

5.0 Rating 93 Reviews
100 %
of reviewers recommend Viatu
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About Viatu:

Viatu - Travel Greener, Wilder, Smarter.

Viatu helps you access the world of conscious travel. Conveniently design and book your sustainable adventure with Viatu all in one place at no additional cost.

Tailor all elements of your trip - accommodation, activities, and transport - from the comfort of your phone.

We select and score vetted partners on their sustainability efforts so that you can consciously design, and confidently book, your own sustainable adventure.

Transparent, flexible, and responsible.

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Email:

feedback@viatu.com

Location:

Neugasse 6, Zug,
Neugasse 6, Zug
Zug
6300

Viatu 5 star review on 13th May 2024
Susanne
Viatu 5 star review on 13th May 2024
Susanne
Viatu 5 star review on 13th May 2024
Susanne
Viatu 5 star review on 13th May 2024
Susanne
Viatu 5 star review on 13th May 2024
Susanne
Viatu 5 star review on 13th May 2024
Susanne
Viatu 5 star review on 13th May 2024
Susanne
169
Anonymous
Anonymous  // 01/01/2019
We had a great trip. Viatu has very helpful staff. We could message them and got a response immediately. We appreciated the personal treatment.
Viatu 5 star review on 26th November 2022
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Posted 1 year ago
Hi Sonja, Thank you for your kind words and for sharing this beautiful photo of the elephant herd you encountered on safari! Like those elephants, I hope that you and your family cherish the memories you made along your way for a long time to come. We are truly grateful to have been able to plan and support you in your journey through South Africa and can’t wait to assist you in your next family adventure! Thanks again and all the best, Alexeja
Posted 1 year ago
I spend one of my most exciting and beautiful holidays with Viatu in Namibia. From unforgettable game drives, lodges with stunnig locations, delicious food and an adventurous cycling trip through the desert we got the full package. Even with some minor inconvenience caused by the airline Viatu supported us and made sure our trip remains perfect. Knowing that our holidays were not only relaxing and exciting at the same time, but also that all the partners support the local community and work sustainable. Which in this time is equally important to me as the whole journey. Would definitely book again and recommend this kind of travel to anyone who is interested in a unique experience away from mainstream travel
Viatu 5 star review on 26th November 2022 Viatu 5 star review on 26th November 2022
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Posted 1 year ago
Hi Manuel, Thank you so much for your generous review and the breathtaking photos you shared! That elephant encounter on bicycle looks like a truly extraordinary experience! It was a huge pleasure for our team to support you in planning the perfect cycling journey through Namibia. We can’t wait to have you back for another sustainable adventure off the beaten path! With gratitude, Team Viatu
Posted 1 year ago
It was great, I could not check into my flight to costa rica and changed the destination to Namibia. After 2 hours I had a all the lodges, the car and safaris booked! And had to amazing weeks in Namibia. A great thanks to Sara
Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022 Viatu 5 star review on 13th November 2022
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Posted 1 year ago
Hi Thommy, thank you so much for your review. The photos look amazing! It was a pleasure to plan your trip and I'm very happy to hear that you enjoyed Namibia to the fullest. Can't wait to design your next adventure. All the best, Sara
Posted 1 year ago
Because of the easy way how we communicated with our Viatu expert, it felt like planning our holidays with a friend. It made it really flexible and perfectly suitable for our needs. The accommodations which he suggested were just wonderful and a perfect mix of everything we needed. We really appreciated the advice on how we should plan our trip to see and do anything we want to. Thank you for your support.
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Posted 1 year ago
Hi Nicole, Thanks a lot for your review. Planning your trip and following your adventure was a pleasure! I'm happy that you loved it, and I'm sure that you guys leveled up thanks to our surf instructor :) We will gladly help you to plan another trip in the future. With as much surf, wildlife, and adventure! Thank again, Warm regards, Alessandro
Posted 1 year ago
Die Reise durch Namibia, zusammen mit meiner Tochter Bárbara, war ein grossartiges Erlebnis! Sowohl die Vielzahl der verschiedenen Tiere aller Grössen, als auch die ständig wechselnde Landschaft waren sehr eindrücklich. Einer der Höhepunkte war sicher die Fahrt mit dem Heissluftballon! Die verschiedenen Lodges die wir benutzten, boten zum grössten Teil auch einen sehr angenehmen Aufenthalt. Die einheimischen Angestellten (Lodges, Guides) waren alle sehr freundlich und kompetent. Falls man als Selbstfahrer unterwegs ist, würde ich ein Fahrzeug mit 4X4 empfehlen.
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Posted 1 year ago
Vielen Dank für dein tolles Feedback, Georg. Es freut uns sehr, dass du und Bárbara die faszinierende Tierwelt und eindrücklichen Landschaften Namibias auf eurer Reise in vollen Zügen geniessen konntet und wir hoffen, dass wir euch schon bald für einen weiteren unvergesslichen Urlaub mit Viatu begrüssen dürfen! Bis bald, Sara
Posted 1 year ago
We booked our honeymoon with viatu. From the first minute on, we had a good communication going with our travel agent and she suggested a very nice itinerary right away. After some little adjustments that were easily done, we were ready to go. Everything during the trip went smoothly and we knew we always could contact viatu if needed. We had a great time and can 100% recommend planning and traveling with viatu.
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Posted 1 year ago
Thank you so much for your kind review Nora! We are delighted that you and Manuel had a great time and grateful for your trust in booking your honeymoon! Hopefully, you left South Africa with an appreciation for its natural and cultural wonders, and a desire to explore other green & wild corners of this wonderful continent. We will be here ready to assist you on your next adventure! Warm regards, Bárbara Co-Founder Viatu
Posted 1 year ago
i had a once in a lifetime trip with viatu. it was extremely exciting, adventurous and diverse! as my first trip, i found it to be very enjoyable, everything was totally planned out from a to z, i just had to get on the plane and in windhoek, everything was taken care of on its own. my needs were met, everything i wanted to see/experience was planned and included in my trip. i would book another trip through viatu in a heartbeat and would find it extremely cool if they expanded.:)
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Posted 1 year ago
Hi Irina, Thank you so much for your kind words, the photos look amazing! It was a pleasure to plan your trip, and I'm so happy that you enjoyed the experience :) We are indeed expanding to new exciting destinations. We would love to connect again with you and take you to the most remote wonders of the world! Thanks again! All the best, Alessandro
Posted 1 year ago
Thanks for the excellent organization for our trip to Namibia- we'll be back with you for sure !
Viatu 5 star review on 7th October 2022
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Posted 1 year ago
Thank you for the kind Review, Bea! I love this picture from Damaraland - we can't wait to design your next adventure. Greetings to Switzerland and see you soon. Alfredo
Posted 1 year ago
We had the most wonderful experience with viatu and the trip of a lifetime.My sister and I travelled for 3,5 weeks through namibia and South Africa and everything was perfectly planned and just amazing. They put us our perfect trip together in just a few weeks as we were traveling very spontaneously. The communication with viatu was wonderful and I could reach someone via WhatsApp anytime and they would be super helpful and quick with all my questions, reccomendations for restaurants,bars, places to see…. We could ask anything! The lodges and Hotels they choose for our trip all were excellent. Awesome food, rooms, lovely views and staff. The places, roads , animals , beaches and sunsets we’ve seen on this trip 😍😍😍😍I just can’t put into words how beautiful everything was. And how lovely all the people were we met there. So thankful for this. We couldn’t have made a better choice than traveling with viatu and will definitely do this again one day. Thank you so much Viatu for making this trip so much fun.
Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022 Viatu 5 star review on 6th October 2022
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Posted 1 year ago
Hi Valerie, thank you so much for your super generous review! It was a huge pleasure for our team to support you in designing the perfect adventure in not one, but two increíble African destinations. 🫶 Can’t wait to have you and Pia back for more memorable travel experiences! With gratitude, Bárbara Co-founder Viatu
Posted 1 year ago
From the first contact to trip preparation and implementation as well as support during the trip, Viatu always acted very professionally. Our wishes and the given financial framework were taken into account. The hotels, the food, the activities - everything was excellent and highly recommended. The trip was planned that each place was like a step up from the previous one. Namibia is so diverse and gigantic and I feel that Viatu got the best out of a three week trip. Namibias landscape was amazing, so beauftiful. The contact guide responsible for us was very nice, polite and competent and helped us if something wasn't working or if we asked for more activities, he organized something for us. I would do this trip again and again and can recommend it to everyone. The trip was beyond our expectations and so far the best we did. Thank you so much. And can't wait to do another trip with viatu.
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Posted 1 year ago
Thank you so so much for the kind review, Nadja. We are super happy you guys enjoyed your trip and were able to create amazing memories in Namibia. I will make sure to pass on the compliments to the team as well of course. We look forward to planning your next sustainable adventure for you two soon. Best regards Alfredo Founder
Posted 1 year ago
Viatu, what can I say...just wow. The whole holiday, the entire 10 days in South Africa were simply an incredible experience. Cap Region and Kruger National Park in a fantastic lodge. The country, the people, the culture, nature and the animals fascinated and caught us. South Africa is simply incredible. The Viatu team did an incredible job here and provided such detailed and passionate service from front to back. This is what I imagine a modern, sustainable and enthusiastic travel agency to be like. Just...Wow. You guys helped us so much to make this trip what it was meant to be: a trip that expands the senses and simply inspires. We would love to come back anytime. Thank you so much, Barbara! Thank you, Viatu! Best Regards, Simon (Germany)
Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022 Viatu 5 star review on 13th September 2022
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Posted 1 year ago
Hi Simon, Thank you so much for your kind words and for sharing the stunning shots of some of the encounters you had on safari! Your enthusiasm for discovering South Africa was truly inspiring, and to have been able to facilitate Laura and your journey, was most rewarding to us at Viatu! When you are keen to repeat or explore new sights and experiences, we will be delighted to assist you with paving the way toward more enriching moments! Un abrazo! Bárbara Co-Founder
Posted 1 year ago
Our Viatu experience was just amazing. Starting with the first discussions and the planning of our trip to Namibia. The Viatu team did a great job planning the trip according to our wishes and preferences. Unfortunately, we were not able to travel as planned in 2021 due to corona restrictions but this was not an issue for Viatu and they simply shifted the whole trip to 2022 without any additional costs for us. Any questions in advance of the trip have been answered immediately. The accommodations, activities, food and landscapes were just exceptional in Namibia. Further, I have never experienced that many friendly and helpful people on any other trip. The country is super safe and you never feel anxious. Any requests or questions during the trip have been answered immediately by Alessandro which made the trip super comfortable. They have done everything possible to make our trip the best it can be. I can only recommend booking an African experience with Viatu, just amazing! :)
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Posted 1 year ago
Wow, wow wow. Thank you so so much for your kind review, Stefano. We will pass on the compliments to Alessandro and the rest of the team as well. We are so happy you two had an amazing trip and were able to create such lovely memories. We hope to welcome you two soon again and plan your next adventure. Alfredo Founder
Posted 1 year ago
From the start, the team at Viatu were super helpful and enthusiastic about our trip. We planned a weekend away for my father-in-law's 70th birthday, and it was great to feel like Benoît really cared about helping us create an unforgettable experience.
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Posted 1 year ago
Thank you so much for the lovely review, Nina! It was an absolute pleasure to assist with the birthday weekend getaway. We will make sure to pass on the compliments to Benoit :) Alfredo Founder
Posted 1 year ago
Thank you so much for the beautiful travel experience Viatu Team! We had such a wonderful trip and it definitely won't be the last. The booking was simple and well thought through - we didn't have to take care of anything, lovely when the holiday basically already starts with the booking! Our trip was planned perfectly and the routes were ideal, covering all the places we wanted to see along the Garden Route (although there is so much left to discover, so I'm sure it won't be the last time). Everything was in place and worked out the way we had planned :) A huge thank you also goes to Benoit, who assisted us throughout our travels, we really appreciated that he was always just a phone call away. We had such a great time and will definitely book with Viatu again in the future, thanks for everything guys!
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Posted 1 year ago
Thank you so much for the lovely review, Lara! It was our absolute pleasure to assist with the planning of your trip and we are pleased to hear you had a magical time along the Garden Route. We will make sure to pass on the compliments to Benoit :) Alfredo Founder
Posted 1 year ago
The recommended accommodations where perfect for us and everything was as expected. Even though we booked on very short notice everything went smooth and was well managed by Viatu. Barbara as our agent was also always reachable via message if anything occurred. Perfect experience!
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Posted 1 year ago
Thank you, Jan! Both for the positive review and for trusting in Viatu with your last-minute plans. It was a pleasure to help you with your Namibian adventure! When you are ready for a round two, or want to explore South Africa, you know where to find us. :) Cheers! Bárbara Viatu Co-Founder and COO
Posted 1 year ago
With a super short notice they organised a trip that was just perfect, loved everything about it! Will definitely recommend Viatu to all my friends!
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Posted 1 year ago
Grazie Margherita! We are looking forward to organising another special trip for you soon! All the best, The Viatu Team
Posted 1 year ago
We had the best time with viatu! Whenever we needed help, imformations or had any question we received quickly a answer. We also met barbara in person she is such a really lovely person! We loved everything about our trip with viatu.. we will book again with viatu for sure! Kruger-Nationalpark, Garden- Route and capetown was amazing - thank you so much!
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Posted 1 year ago
Thank you so much for the lovely review Flavia! It was my absolute pleasure to not only assist with the planning of your trip, but to actually get to meet you and Gian in Cape Town. Can’t wait to have you back and help you explore more corners of the wonders that South Africa offers. Un fuerte abrazo! Bárbara Viatu Co-Founder and COO
Posted 1 year ago
We did the Viatu 12-day self drive through Nambia, from Windhoek to Etosha, Erongo Mountains, Swakopmund and Sossusvlei and back to Windhoek. The choice of accommodation given was fantastic and each travel partner was excellent. The transfer from the airport to get our car, as well as back at the end, was super easy - we did not struggle once during our trip and that was also what made it memorable [besides for the obviously beautiful landscape and country]. Coming from South Africa, we also found that using Viatu was not more expensive at all and simplified our whole booking process [for someone like me who works all the time and couldn't plan a whole trip alone].
Viatu 5 star review on 22nd May 2022
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Posted 1 year ago
Hi Christelle! What a pleasure to read your review — thank you so much! So glad that Viatu was able to make your trip-planning easier (at no extra expense). Also happy to hear that you were pleased by all selected partners and that all logistics were seamless so that you could focus on the experience itself and take in the marvelous landscapes and wild life. That’s an impressive shot of the lion — wow, those eyes (and exposed canines)! I hear that you might already be considering a come back to Namibia to explore the Skeleton Coast — it certainly would be another memorable trip! We of course would be honored to help you once again to ensure that. :) With gratitude, Bárbara Viatu Co-Founder and COO
Posted 1 year ago
We spent a wonderful time in South Africa. Viatu inspired us to visit new locations and everything was perfectly organized.
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Posted 2 years ago
Thank you for the positive review Max! Glad you enjoyed the new destinations and properties. It will be a pleasure to assist you and Hristiyana on your next adventure. Best wishes! Bárbara, Viatu Co-Founder and COO
Posted 1 year ago
We booked our 3.5-week honeymoon with Viatu and it was simply wonderful! We had the most amazing time in South Africa and will book again holidays with Viatu!! From the start of the planning, the team helped us choose a perfect route with enough time to explore the places and they made a huge effort to book amazing hotels. Viatu also provided us a micropage with all the important things to know about our trip and also about the destination itself. This was very helpful to keep the overview of all the places to visit. Thank you very much again for the amazing organization! Thank you also for always being there for us when we had questions or needed tips. We felt in very good hands at all times!
Viatu 5 star review on 23rd March 2022 Viatu 5 star review on 23rd March 2022 Viatu 5 star review on 23rd March 2022 Viatu 5 star review on 23rd March 2022 Viatu 5 star review on 23rd March 2022
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Posted 2 years ago
Hi Linda! Thank you so much for your generous review. It was our absolute pleasure and honor to assist you with the design and booking of a memorable honeymoon throughout South Africa’s stunning garden route and eastern cape safaris. Your photos beautifully capture the essence and diversity! We look forward to hear from you when you are ready for a revival. :) All the best! Bárbara, Viatu Co-Founder and COO
Posted 1 year ago
Viatu is rated 5.0 based on 93 reviews