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Viatu Reviews

5.0 Rating 92 Reviews

100 %

of reviewers recommend Viatu

Company Reviews

About Viatu:

Viatu - Travel Greener, Wilder, Smarter.

Viatu helps you access the world of conscious travel. Conveniently design and book your sustainable adventure with Viatu all in one place at no additional cost.

Tailor all elements of your trip - accommodation, activities, and transport - from the comfort of your phone.

We select and score vetted partners on their sustainability efforts so that you can consciously design, and confidently book, your own sustainable adventure.

Transparent, flexible, and responsible.

Visit Website

Email:

feedback@viatu.com

Location:

Neugasse 6, Zug,
Neugasse 6, Zug
Zug
6300

Viatu 5 star review on 7th April 2024

Viatu 5 star review on 6th April 2024

Viatu 5 star review on 6th April 2024

Viatu 5 star review on 6th April 2024

Viatu 5 star review on 19th March 2024

Viatu 5 star review on 30th January 2024

Koussai AL HAMMAD

Viatu 5 star review on 30th January 2024

Koussai AL HAMMAD

150

Anonymous

Anonymous // 01/01/2019

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“What can I say? We've had an absolute blast, traveling through Namibia. Soooo many good new memories! We booked our trip a bit last minute but had amazing support from Viatu to get all the information in time. The recommended route was perfect and to be honest, I was a bit 'scared' of the long distances in between the spots as I've read a lot of blogs, etc. before. And I didn't want to sit 'just in the car'. But the route was planned so well and we ended up having one long drive, then some short drives and then a long drive again. So it was very well balanced. My absolute highlight was the north around Hoanib / Shipwreck Coast and if I would have booked it myself, I wouldn't have gone there (due to distance and also as it is quite a challenge to organize it) so thanks for putting it on our itinerary :) As I usually organize trips myself (haven't booked through an agency in years) I was a bit skeptical as I love my spontaneity/freedom. But now, as I was in Namibia and saw how many times we didn't have a proper (wifi) connection, I am super grateful we went with Viatu. It was so relaxed! Thank you so much for the support before & during the trip, I couldn't ask for a better ending of 2021! We definitely will be back sooner than later!”

Viatu 5 star review on 10th January 2022

Viatu 5 star review on 10th January 2022

Viatu 5 star review on 10th January 2022

Viatu 5 star review on 10th January 2022

Helpful Report

Posted 2 years ago

What a pleasure to read! Thank you so much Anna for the amazing and insightful review. We are happy that we could overcome any initial skepticism and that the designed journey felt well-balanced and that the chosen destinations pleasantly surprised you. We thoroughly enjoyed witnessing your experience through the wonderful images you captured. We hope you will keep Viatu in mind for any future adventures! In the meantime, wishing you the very best for 2022! Bárbara Co-Founder

Posted 2 years ago

“Wir sind gerade von unserer Traumreise aus Südafrika zurück, die Planung mit Viatu hat zu 100% geklappt : Gardenroute Selbstfahrer Familie mit 2 Kindern (12+6) für 2 Wochen. Die Auswahl der Hotels und Lodges mit Familienzimmern war perfekt, jede Unterkunft war anders und hatte seinen eigenen Charme. Alle Unterkünfte waren sehr kinderfreundlich, Marks's Camp im Lalibela war der Favorit unserer Kinder. Vielen Dank an Simone und Viatu für die Planung, bis zum nächsten Mal !”

Posted 3 days ago

“Fantastic trip to Kruger! The team at Viatu were so helpful and knowledgable with planning our itinerary - everything was taken into account and well organised, and the team were super communicative. Great experience and already looking forward to planning our next trip!”

Posted 4 days ago

“Absolutely amazing and very well organised and planned. If the plan is to switch camps like we did, I would recommend the trails camp as the first stop though and not as the last :)”

Viatu 5 star review on 7th April 2024

Posted 1 week ago

Dear Miriam Thank you so much for your fantastic 5-star rating of Viatu! We greatly appreciate your feedback, it means a lot to us. We're thrilled to hear that you found our services absolutely amazing and well-organized. Our team is dedicated to ensuring that our customers have the best possible experience. We also appreciate your suggestion regarding the order of the camps. Your input is valuable to us, and we will take it into consideration for future improvements. Thank you again for choosing Viatu and for your kind words. We can't wait to have you on another incredible adventure with us soon! Best regards, Reabetsoe

Posted 1 week ago

“From start to finish just an amazing experience. Viatu was always there to guide us and they are responsible for us having one of the greatest experiences we ever had - the safari was just amazingly brilliant. Alex put together an unforgettable experience!”

Viatu 5 star review on 6th April 2024

Viatu 5 star review on 6th April 2024

Viatu 5 star review on 6th April 2024

Posted 1 week ago

Dear David Thank you so much for giving Viatu a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had an amazing experience. We are delighted to know that your safari with us was amazingly brilliant. Alex, along with our team, strives to put together unforgettable experiences for our clients, so we are happy to hear that we succeeded in doing so. Once again, thank you for choosing Viatu and for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back for more incredible adventures in the future! Best regards, Reabetsoe

Posted 1 week ago

“Unsere Tour war gut und auch alles sehr gut organisiert. Die Betreuung und das wir jederzeit eine Ansprechpartnerin hatten hat uns sehr gefreut und geholfen. An allen Unterkünften die wir waren haben wir uns sehr wohl und sicher gefühlt. Unsere Anfroderungen wurden erfüllt. Danke euch und gerne wieder.”

Posted 4 weeks ago

Lieber Mehmet, vielen Dank für Ihre 4-Sterne-Bewertung von Viatu. Es freut uns sehr zu hören, dass Sie mit Ihrer Reise zufrieden waren und dass alles gut organisiert war. Es war uns eine Freude, Ihnen jederzeit als Ansprechpartner zur Verfügung zu stehen und Ihnen bei Ihren Wünschen zu helfen. Es freut uns auch sehr zu hören, dass Sie sich in allen Unterkünften wohl und sicher gefühlt haben. Ihre Zufriedenheit ist uns sehr wichtig, und wir freuen uns, dass wir Ihre Erwartungen erfüllen konnten. Wir danken Ihnen nochmals für Ihr Vertrauen und Ihre Bewertung. Mit freundlichen Grüßen, Taryn

Posted 4 weeks ago

“I booked a custom made 11 day trip through Namibia. There were a few hiccups along the way, but they were dealt with and smoothed out by the Viatu team. Overall, my experience working with Alex on the team was incredible! She made the itinerary very straightforward and easy to follow the entire way, and advised me so much on what to do in each of the places that I visited. I feel she went above and beyond to make my trip as seamless as possible, and I really appreciate that. Overall, great job by the team.”

Viatu 5 star review on 19th March 2024

Posted 4 weeks ago

Dear Shreyas,Thank you so much for your amazing 5-star review of Viatu! We are thrilled to hear that you had a wonderful experience during your 11-day trip through Namibia. We apologize for any hiccups along the way, but we are glad that our team was able to handle them and ensure a smooth journey for you. It is fantastic to know that Alex on our team provided you with incredible service. We're delighted that she made the itinerary straightforward and easy to follow throughout your entire trip. It's also great to hear that she provided valuable advice on what to do in each place you visited. We truly appreciate your kind words about Alex going above and beyond to make your trip as seamless as possible. Once again, thank you for choosing Viatu. We greatly appreciate your support, and we look forward to assisting you with any future travel plans. Please don't hesitate to reach out to us if there's anything else we can do for you. Best regards, Taryn

Posted 4 weeks ago

“We had an amazing trip to South Africa and enjoyed every moment of it! Viatu was able to fulfill our wishes and needs at all times which wasn't always easy since we were traveling with a 1 year old. One of the highlights was definitely the 2 nights at Garden Route Game Lodge where we stayed at the amazing villa with a private pool. The game drives were super nice and the staff was super helpful and charming. Thanks to everyone for making our family trip one of a kind!”

Posted 1 month ago

Dear Mette, Thank you so much for giving Viatu a stellar 5-star rating! We are thrilled to hear that you had an amazing trip to South Africa and that we were able to fulfill your wishes and needs throughout your journey. It's fantastic to know that one of the highlights of your trip was the 2 nights at Garden Route Game Lodge. Thank you for choosing Viatu for your family trip and giving us the opportunity to create a one-of-a-kind journey for you. We hope to welcome you back soon for another unforgettable adventure! Warm regards, Taryn

Posted 1 month ago

“We had a fantastic time. Everything was so well planned and we were so fortunate with the destinations and hotels that were picked for us”

Posted 1 month ago

Dear Florian,Thank you so much for your amazing 5-star rating of Viatu! We truly appreciate your kind words and are thrilled that you had a fantastic time. It means a lot to us knowing that everything was well planned and that you were happy with the destinations and hotels chosen for you. Once again, thank you for your glowing review and for choosing Viatu as your travel companion! Best regards, Taryn

Posted 1 month ago

“I will definitely order my next trip through Viatu as well. Helpful and top service!”

Posted 1 month ago

Dear Marita,Thank you so much for your amazing 5-star rating of Viatu! We truly appreciate your feedback and are thrilled to hear that you found our service helpful and top-notch. Thank you for choosing Viatu, and we look forward to serving you again in the future! Best regards, Taryn

Posted 1 month ago

“The whole experience was very pleasing and satisfactory, from booking to the actual journey incl. concierge support. The trip you suggested was well balanced (also for our budget) regarding accomodations offering a luxurious but unpretentious experience in Franschhoek/Quartier Francais, a more urban experience with great and very kind service in Cape Town/Home Suites Sea Point and, last but not least, an outstanding exprience at Klaserie Reserve/Camp George which was the highlight by far. Personally, this was my first safari and I couldn't have it imagined more entertaining, insightful and adventurous. We had a flight delay and you organized that we still managed to join ther very first game drive which was already spectacular. Generally, the game drives (especially due to our guide Jacques) were breathtaking and lots of fun, allowing us to discover the unique wilderness, beauty and sheer size and depth of Klaserie Reserve. We didn't just 'tick the Big 5 box', but learned a lot about different animals and species and also the needs and challenges for wildlife preservation. Game George/Simbavati was s superb accomodaton with kind, great service and delicious food (and drinks). The final dinner in the bush was the culinary highlight and will stick to our memories. Besides this, we also learned about the Camp's Story and the Founder's egagegmenet with charity (supporting local communities with education etc.) + lots of caring for it's own staff. This made the whole epxerience even better. All in all, this trip made an impact for us and we're more than happy to bock again with you.”

Posted 1 month ago

Dear Alexander, Thank you so much for giving Viatu a 5-star rating! We are thrilled to hear that you had such a pleasing and satisfactory experience. Thank you once again for your kind words and positive feedback. We are delighted to have made such a positive impact on your trip, and we would be more than happy to assist you with any future bookings. Best regards, Taryn

Posted 1 month ago

“Very good service, nice digital summary of the trip”

Posted 1 month ago

Dear Kristine,Thank you so much for the exceptional 5-star rating you gave to Viatu! We truly appreciate your kind words. It's great to hear that you had a wonderful experience with our service. Furthermore, we're thrilled that you enjoyed the digital summary of your trip. Thank you again for choosing Viatu, Kristine! We hope to hear from you again in the future and create many more memorable trips for you. Warm regards, Taryn

Posted 1 month ago

“We really loved it. The experience went beyond our imagination. We are very happy with the advice on the overall trip that Simone provided.”

Posted 1 month ago

Dear Sergio,Thank you so much for your fantastic 5-star rating of our service at Viatu! We are thrilled to hear that you had an amazing experience. We appreciate your kind feedback. Best regards, Taryn

Posted 1 month ago

“Es war wunderbar. Super geplant, es hat alles an unserer Reise funktioniert und wir haben uns zu jeder Zeit gut durch das Team betreut gefühlt. Danke nochmal an Taryn und Alexeia :)”

Posted 1 month ago

Lieber Maximilian, vielen Dank für deine fantastische 5-Sterne-Bewertung von Viatu. Es war wunderbar zu hören, dass deine Reise perfekt geplant war und alles reibungslos geklappt hat. Unser Team war stets bemüht, dich bestmöglich zu betreuen und wir freuen uns, dass du dich zu jeder Zeit gut aufgehoben gefühlt hast. Nochmals vielen Dank für dein Vertrauen und deine Bewertung! Herzliche Grüße, Taryn

Posted 1 month ago

“I was very impressed with Viatu’s service from start to finish. All staff I dealt with were very responsive and professional and always went out of their way. When there was a small issue upon arrival to one of our nights accommodation, Taryn helped explain and provided us with a free bottle because of the confusion which was greatly appreciated. I wouldn’t hesitate to use Viatu again on my future travels and have already recommended them to friends and colleagues for their time in Africa.”

Posted 2 months ago

Thank you so much, Jake, for your fantastic 5-star rating of Viatu! We are thrilled to hear that you were impressed with our service from start to finish. Our team is dedicated to ensuring that our customers have a seamless and memorable experience.We're glad to hear that all of our staff members were responsive and professional throughout your journey. Going above and beyond for our customers is what we strive for, and we are delighted that you felt that way too. We apologize for any confusion you experienced upon arrival at your accommodation, but we're grateful that Taryn was able to assist you and provide a free bottle to make up for the issue. Your appreciation means so much to us! Thank you for your trust in Viatu and for already recommending us to your friends and colleagues for their travels in Africa. We look forward to assisting you again on your future adventures. Safe travels!

Posted 2 months ago

“What a fabulous trip. This was truly one of the easiest and most care free I've eer managed to be on a trip. I didn't have to worry about a single thing the entire time. Not how to get from point A to B, or even what the plans for the day were. The accommodation selection was also great (save one place), and I felt safe, and comfortable in the hands of all the drivers I rode with. It was an absolute pleasure and I would recommend this service over and over again. A curated trip. What more could a girl ask for?”

Posted 2 months ago

Dear Mokebe,Thank you so much for leaving a fantastic 5-star rating for Viatu! We are thrilled to hear that your trip with us was a fabulous experience. It makes us proud to know that we have provided you with one of the easiest and most carefree trips you've ever had. We understand the importance of a worry-free journey, and we are glad that you didn't have to think about a single thing during your trip. From planning your itinerary to figuring out transportation, it was our pleasure to take care of every detail for you. Your recommendation means the world to us! Knowing that you would choose our service over and over again is invaluable feedback and motivates us to continue providing curated trips that fulfill all your needs. Thank you once again for your positive review. We truly appreciate your support and look forward to serving you again in the future! Best regards, Taryn

Posted 2 months ago

“Amazing lodge. Perfect organisation for two families with babies. We ve seen the big five exept the Leopards. Thanks to the lodge and viatu.”

Viatu 5 star review on 30th January 2024

Viatu 5 star review on 30th January 2024

Posted 2 months ago

Dear Koussai,Thank you so much for taking the time to rate Viatu five stars! We truly appreciate your positive feedback. We are delighted to hear that you had an amazing stay and that our organization perfectly catered to the needs of two families with babies. It's fantastic to know that you had the opportunity to witness the magnificent big five, except for the elusive leopards. Your kind words mean a lot to us, and we are grateful for the recognition. Once again, thank you for choosing Viatu. It was a pleasure to have you as our client, and we hope to welcome you and your families back in the future for more incredible adventures. Best regards, Taryn

Posted 2 months ago

“Everything went well just my advise for future: - always include options and extras on your proposal, in my case I asked for the air ballon. should had beed viatu to advise - the waiting time on airport arrival was not good at all. the "car company" should always look at arrival hours changes.. happen a lot. the costumer cant wait one hour to get his transfer.”

Posted 2 months ago

Dear Vitor,Thank you so much for leaving a 5-star rating for Viatu! We truly appreciate your support and feedback. We're glad to hear that everything went well during your experience with us. Your advice for future bookings is duly noted. We will make sure to include options and extras in our proposals to provide a more comprehensive service. We apologize for any inconvenience caused by not recommending the air balloon experience to you. Furthermore, we apologize for the waiting time you experienced upon arrival at the airport. We understand how frustrating it can be to have to wait for your transfer. Our team will take your comment into consideration and work towards improving our coordination with car companies to account for any changes in arrival hours. Once again, we appreciate your valuable feedback and are grateful for your high rating. Please don't hesitate to reach out if you have any further suggestions or if there's anything else we can assist you with in the future. Best regards, Taryn

Posted 2 months ago

“It was a wonderful trip. The travel route, hotels and activities that viatu curated for us fitted perfectly our needs. The whole experience was excellent.”

Posted 2 months ago

Dear Nadja,Thank you so much for giving Viatu a fantastic 5-star rating! We are thrilled to hear that you had a wonderful trip and that the travel route, hotels, and activities curated by Viatu were a perfect fit for your needs. Providing an excellent experience is always our top priority, and we are delighted to have achieved that for you. Once again, thank you for your kind words and for choosing Viatu as your travel partner. We look forward to serving you again in the future! Best regards, Taryn

Posted 2 months ago

“I had an amazing time in South Africa! Can highly recommend booking with Viatu!”

Posted 2 months ago

Dear Daniel, Thank you so much for your outstanding 5-star rating of Viatu! We genuinely appreciate your positive feedback, and we are thrilled to hear that you had an amazing time in South Africa. We are delighted that our services met your expectations, and we are grateful for your recommendation. We look forward to welcoming you back on another incredible journey with Viatu in the near future! Best regards, Taryn

Posted 2 months ago

“Superb experience, great service, fantastic vacation!”

Posted 2 months ago

Dear Tobias,Thank you so much for giving Viatu a sparkling 5-star rating! We are thrilled to hear that you had a superb experience and that our service exceeded your expectations. Your kind words have made our day! Thank you again for choosing Viatu, and we wish you many more incredible adventures ahead! Best regards, Taryn

Posted 2 months ago

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Viatu is rated 5.0 based on 92 reviews