Viatu Reviews

Name: Viatu
Address: Neugasse 6, Zug, Neugasse 6, Zug, Zug
Rating: 4.98

5.0 Rating 92 Reviews

100 %

of reviewers recommend Viatu

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About Viatu:

Viatu - Travel Greener, Wilder, Smarter.

Viatu helps you access the world of conscious travel. Conveniently design and book your sustainable adventure with Viatu all in one place at no additional cost.

Tailor all elements of your trip - accommodation, activities, and transport - from the comfort of your phone.

We select and score vetted partners on their sustainability efforts so that you can consciously design, and confidently book, your own sustainable adventure.

Transparent, flexible, and responsible.

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Email:

feedback@viatu.com

Location:

Neugasse 6, Zug,
Neugasse 6, Zug
Zug
6300

Miriam Rachel

David Tobias

Shreyas

Viatu 5 star review on 30th January 2024

Koussai AL HAMMAD

150

Anonymous

Anonymous // 01/01/2019

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“We booked our 3.5-week honeymoon with Viatu and it was simply wonderful! We had the most amazing time in South Africa and will book again holidays with Viatu!! From the start of the planning, the team helped us choose a perfect route with enough time to explore the places and they made a huge effort to book amazing hotels. Viatu also provided us a micropage with all the important things to know about our trip and also about the destination itself. This was very helpful to keep the overview of all the places to visit. Thank you very much again for the amazing organization! Thank you also for always being there for us when we had questions or needed tips. We felt in very good hands at all times!”

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Posted 2 years ago

Hi Linda! Thank you so much for your generous review. It was our absolute pleasure and honor to assist you with the design and booking of a memorable honeymoon throughout South Africa’s stunning garden route and eastern cape safaris. Your photos beautifully capture the essence and diversity! We look forward to hear from you when you are ready for a revival. :) All the best! Bárbara, Viatu Co-Founder and COO

Posted 1 year ago

“We loved using the Viatu Trip Builder to design our holidays in South Africa. It was super easy and transparent. Our holidays were great and the few times we needed support our consultant Benoit was very quick and helpful. Upon our return from South Africa we received a carbon offset certificate which was very cool. Without any additional costs, they have offset our whole trip with a local project that supports the creation of boreholes in the region.”

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Posted 2 years ago

Thank you for your review Anita! Great to hear that you found our trip builder easy to use and that it delivered on the desired transparency. We are always delighted to assist when you need more hands-on support. And thanks to you we were able to purchase carbon credits for a good cause and ensure that your travels have a positive impact! With gratitude, Bárbara, Viatu Co-Founder and COO

Posted 1 year ago

“We thoroughly enjoyed our trip with Viatu from start to finish. Our consultant Benoit took great care of us and even when our flight was delayed he proactively informed our first hotel and made sure everything went smoothly. The two hotels recommended by Benoit were absolute gems. First we stayed at the pineapple house - a very bespoke and friendly boutique hotel in the heart of Sea Point. It was perfectly situated and walking distance from the promenade, the waterfront and the food markets we enjoyed so much. In terms of sustainability, we were really positively surprised by how much attention was paid to this aspect. The hotel was using glass bottles and where possible made sure with gentle nudges to reduce our own footprint. In the Winelands, we stayed at the wonderful Majeka House. Again, Benoit from Viatu and the team at Majeka House worked their magic to make us feel especially welcome. Complimentary bubbles were served and the staff made sure we and our friends got the best rooms by the pool. We absolutely loved our holidays with Viatu and can't recommend them enough.”

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Posted 2 years ago

Thank you for your kind words Tom! Wonderful to hear that you enjoyed the properties recommended for your stay and that you could validate their sustainable practices. It is no surprise to read that Benoît was helpful throughout, but always great to know that our travelers feel supported. We look forward to assisting you with your next adventure! Warm regards, Bárbara, Viatu Co-Founder and COO

Posted 1 year ago

“Ich hatte das große Glück durch eine liebe Freundin auf Viatu aufmerksam zu werden. Mir ist das Thema Nachhaltigkeit nicht nur im Alltag sondern auch bei meinen Reisen sehr wichtig sodass es mir eine Freude war, in Viatu einen Gleichgesinnten zu finden. Da meine Freundin und ich keine genauen Vorstellungen unserer Reiseroute hatten, waren wir über die Vorschläge unserer Ansprechpartner Alfredo und Alessandro sehr dankbar. Sie erkannten mit viel Erfahrung und einem guten Gespür wo unsere Interessen lagen und setzten diese mit ganz viel persönlichem Engagement in eine perfekte Reiseplanung um, meinen ganz lieben Dank dafür. In Kapstadt hatten wir genügend Zeit, die interessante Architektur zu entdecken und die fantastische Lage der Stadt zwischen Bergen und Meer zu genießen. Dank der Auswahl des zentral gelegenen Hotels mit Blick auf den Tafelberg und der vielen hilfreichen Tipps des Viatu Teams zu Locations, Restaurants und Ausflügen konnten wir unseren Aufenthalt optimal nutzen. Der Transfer von Kapstadt nach Port Elizabeth und weiter zum Amakhala Game Reserve war tadellos organisiert, sogar eine Gruppe Giraffen begrüßte uns auf dem Weg zur Bukela Game Lodge. Die Lodge fügt sich mit ihrem naturbelassenen Baustil dezent in die Umgebung ein und vermittelt eine angenehme persönliche Atmosphäre. Dank eines Rundum Sorglos Pakets konnten wir die atemberaubende Tierwelt in vollen Zügen genießen. Mit den Winelands rund um Stellenbosch durften wir eine weitere wunderschöne Region kennenlernen. Ausgangspunkt hier war ein kleines familiär geführtes Hotel, the Log Cabin, inmitten von Weinreben und einer grandiosen Berglandschaft. Mein schönster Ausflug hier: die Wanderung zum Mont Rochelle und Erholung in Franschhoek (natürlich auch wieder ein toller Tipp vom Viatu Team). Zum krönenden Abschluss führte uns die Reise an die Whale Coast. Zwischen einer wunderschönen Lagune und dem Meer, umrahmt von einer grandiosen Bergkulisse, liegt die Mosaic Lagoon Lodge, eine Lodge der absoluten Extraklasse. Die versteckte Lage inmitten eines alten Baumbestandes sowie die natürliche, harmonische Bauweise der Hütten mit ihren geschmackvollen Ausstattungen machen diese Unterkunft zu etwas Besonderem. Doch erst der hervorragende Service, die ausgezeichnete Küche und sehr viel persönliches Engagement der Mitarbeiter machen einen Aufenthalt hier zum absoluten Erlebnis. Ich hätte nie erwartet, in unserer kurzen Reisezeit einen so umfangreichen Blick auf Südafrikas Fauna und Flora sowie Land und Leute zu erhalten. Das wäre ohne Eure detaillierte Planung und professionelle Organisation nicht möglich gewesen - meinen herzlichen Dank dafür an Alfredo und Alessandro sowie das ganze Team - es wird ganz sicher nicht unsere letzte Reise mit Euch gewesen sein.”

Viatu 5 star review on 17th February 2022

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Posted 2 years ago

Wow wow wow! Liebe Ines, vielen herzlichen Dank für dein schönes Review, die netten Worte und dastolle Foto. Wir sind überglücklich zu hören, dass ihr eine so tolle Zeit verbringen konntet und die Tipps und Empfehlungen euch gefallen haben. Das Kompliment geben wir natürlich gerne an Alessandro und unsere Partner in Südafrika weiter. Wir hoffen, wir dürfen euch bald wieder für einen unvergesslichen Urlaub mit Viatu begrüssen. Alfredo Gründer

Posted 2 years ago

“Booking with Viatu was a breeze. We used one of the trip templates that was on their website and we customised it to our liking. For the check out we had a few questions. Our travel consultant Alessandro looked after us every step of the way. He even explained everything to me in Spanish which was very helpful as Africa can be complex. We were a bit concerned about the cancellation policies during the Omicron wave - especially since my friend and I arrived in South Africa from two different countries. That, however, was never an issue. The whole booking was flexible including hotels, car rental, safari lodge and our activities. Also, the whole digital travel itinerary turned out to be amazing. We didn't have any issues at all. Alessandro and his team recommended wonderful lodges and restaurants along the way. We had many highlights but we particularly enjoyed the Mosaic Lagoon Lodge in Stanford near Hermanus. The staff was so lovely, the location incredible and the food to die for. The pineapple house in Cape Town, Seapoint was also a wonderful recommendation. The staff is so welcoming. Their design is refreshing and they make a huge effort to be sustainable in all aspects. We absolutely loved our trip and can't wait for the next one! Thank you, Alessandro & Team Viatu.”

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Posted 2 years ago

Thank you so much for the kind words, Patricia. We are so happy to hear you had a magical time in Africa and that we were able to facilitate that experience in such a way for you. We will make sure to pass on the compliments to our partners and internal team. We can't wait to welcome you again soon for your next trip. Alfredo Founder

Posted 2 years ago

“All the places we visited on our journey were great! Thanks to Viatu for picking them out for us.”

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Posted 2 years ago

It was a pleasure! Super glad you enjoyed the selection of sustainable stays and that you had a great journey. All the best! Bárbara (Viatu Co-Founder)

Posted 2 years ago

“What a wonderful and varied itinerary through amazing landscapes. One stunning experience after the other in the eco-friendly lodges you had carefully picked for us. Press “repeat”! It’s great to know that comfort and peace await at the end of a day’s adventures. There are many more corners of Namibia to be explored and we will happily choose Viatu to organize future trips.”

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Posted 2 years ago

Thank you, Lisbet for the wonderful review! Namibia does indeed offer an abundance of magnificent sights. We are super happy to read that you enjoyed your sustainable adventure, and will gladly be ready to support you when you do press on that "repeat"! : ) All the best, Bárbara (Viatu Co-Founder)

Posted 2 years ago

“What can I say? We've had an absolute blast, traveling through Namibia. Soooo many good new memories! We booked our trip a bit last minute but had amazing support from Viatu to get all the information in time. The recommended route was perfect and to be honest, I was a bit 'scared' of the long distances in between the spots as I've read a lot of blogs, etc. before. And I didn't want to sit 'just in the car'. But the route was planned so well and we ended up having one long drive, then some short drives and then a long drive again. So it was very well balanced. My absolute highlight was the north around Hoanib / Shipwreck Coast and if I would have booked it myself, I wouldn't have gone there (due to distance and also as it is quite a challenge to organize it) so thanks for putting it on our itinerary :) As I usually organize trips myself (haven't booked through an agency in years) I was a bit skeptical as I love my spontaneity/freedom. But now, as I was in Namibia and saw how many times we didn't have a proper (wifi) connection, I am super grateful we went with Viatu. It was so relaxed! Thank you so much for the support before & during the trip, I couldn't ask for a better ending of 2021! We definitely will be back sooner than later!”

Viatu 5 star review on 10th January 2022

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Posted 2 years ago

What a pleasure to read! Thank you so much Anna for the amazing and insightful review. We are happy that we could overcome any initial skepticism and that the designed journey felt well-balanced and that the chosen destinations pleasantly surprised you. We thoroughly enjoyed witnessing your experience through the wonderful images you captured. We hope you will keep Viatu in mind for any future adventures! In the meantime, wishing you the very best for 2022! Bárbara Co-Founder

Posted 2 years ago

“I'm very thankful for my first viatu experience. The 3-week trip across Namibia combined incredible landscapes and nature, mindblowing eco-friendly lodges and utter peace of mind. The organisation and support of the viatu team was on spot - this is the way to impress, thanks a lot!”

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Posted 2 years ago

Thank you so much for your appreciation Christoph! We are delighted to hear that you enjoyed the Namibian adventure we designed for you. It certainly is a destination that offers memorable experiences and unforgettable landscapes! We look forward to the opportunity to craft some of your future adventures! Best wishes, Bárbara Co-Founder

Posted 2 years ago

“Thanks for showing us South Africa's best-kept secrets!”

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Posted 2 years ago

Thank you for your kind words, Jessica. We are so glad you enjoyed your stay. All the best Alfredo Founder

Posted 2 years ago

“Because of Viatu, we had a wonderful time in South Africa! We booked Game lodge + hotel with it, which is definitely the highlight of the whole South Africa Trip. We had a amazing hotel with a reasonable price, which includes the breakfast, dinner and even safari tours twice a day. The whole 3 days stay was like in Disneyland, but everything is real! We would like to come back again. Thanks Viatu!”

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Posted 2 years ago

Wow Tasha, Your video looks absolutely amazing. Thanks for sharing this lovely feedback with us. We are so happy you enjoyed your trip with us. We look forward to your next journey with us! Best Alfredo, Founder

Posted 2 years ago

“Thank you for planning our trip in South Africa and booking the gorgeous and sustainable game lodge.”

Viatu 5 star review on 9th December 2021

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Posted 2 years ago

Dear Robert, We are so glad you had a fantastic holiday with us. The Garden Route Game Lodge is truly a magical place. We hope you thoroughly enjoyed your whole stay and travel with us again soon. Best Alfredo, Founder

Posted 2 years ago

Viatu is rated 5.0 based on 92 reviews