We were put in touch with Viatu by the website We Design Trips. We had a very nice trip in South Africa on the Garden Route. The trip was planned flawlessly. Everything worked out great. From picking up the rental car to checking in at the hotels and the planned travel activities. The payment and planning in advance also went completely smoothly. If there were any questions or uncertainties, there was always a contact person who tried to clarify them immediately. We really only have good things to say about the agency and would definitely recommend it to others.