“SCAM!!! Ordered a pair of shoes May 4 and never received them. They sent me a Fedex Tracking number a few days later; however they never actually took the product to Fedex. It seems that is their scam. They fill out a shipping label online to get a legitimate tracking number and then never ship anything. People just assume that product has been shipped and give them the benefit of the doubt. By the time you realized you've been scammed it is too late. Luckily I paid with Paypal, and filed a complaint early. DO NOT BUY FROM THIS COMPANY IT IS A SCAM!”
“SCAM SCAM SCAM! Don’t order shoes from this company. I’ve placed an order over a month and a half ago and have yet to receive it. I too have gotten the run around and a tracking number that doesn’t work! This company stole $100 from me! Do not order from them. They are all FRAUDS!!!! I still haven’t received anything!”
“I had to hound and hound vicsrack for my 3 pairs of shoes and when they came, they were BEAUTIFUL. If it wasn’t for the hustle and stress they put me through, I would give the shoes 5 stars. I ordered beginning of February and only got my shoes middle of July 2020 :(”
“Don't know how accurate this supposed company is. But do your resarch before ordering anything. I ordered since about a month or so and I have yet to receive my order!!! I have contacted the supposed company via email, numerous times and received the runaround!”
“I just want to let the reviewers know that I did a search on this company and it landed me at these reviews. I had a super cute pair of shoes in the cart, and did NOT proceed with the order. I don't have the time or energy to be chasing down money. I've been burned by an online company before, so now I do homework on companies I've never heard of. Your reviews are truly appreciated!”
“BEWARE fraudulent company - I have been inquiring about my order for almost 3 months Vicrack has not sent it although they claim to have sent it several times. Vicsrack took my funds immediately and have repeatedly lied. .”
“I wouldn't have given 1 star but it won't let me do that. I ordered a pair of shoes in June. Still haven't gotten them. They said that my order was lost but when I asked for a refund they were suddenly being shipped. DO NOT PURCHASE ANYTHING FROM THIS FAKE COMPANY!!!”
“I’m not sure what’s going on with this company, but feel like covid has possibly halted some things. I say this because I placed an order on March 6 for a pair of shoes, which I received in two-three weeks. I don’t know the exact date, but I ended up having to place a second order on March 24 for the same shoes because my dog ate one and I liked them A LOT. So I probably received the shoes a few days before the day I placed them, so say I got them in about two and a half weeks.
So- good, placed my order, got it timely (tracking was hard because it’s in Chinese-download the app they tell you to download and it’s more helpful, it’s either Arrive or Shipt or something.)
So fast forward, I placed my second order on March 24 and i just received two of the four pairs of shoes, 3 Months later. I have no idea where the other half of my order is lol. But I will say within the same day of placing my second order, customer service contacted me asking if my order was legit (probably because they could see I ordered the same thing + 3 more pairs of shoes..) so I don’t know. I’ll give them a little bit of credit, I guess because I had dialogue wit customer service over my items but it still very sub par.
And it’s sucks because I really like the shoes lol the ones I got were too small and I want to order / return them for a better size but at this point I’ll get them in 2021 when leopard print shoes are out of style”