Victoria Health Reviews

Name: Victoria Health
Address: Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Borehamwood
Rating: 4.82

4.8 Rating 6,397 Reviews

96 %

of reviewers recommend Victoria Health

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and any problems dealt with promptly.”

Helpful Report

This is super to read and thank you for taking the time to share. We're really proud of our team and the service we provide. – VH

“Absolutely brilliant service and delivered on time. Love my products”

Helpful Report

That's great to hear! Thank you so much for taking the time to leave a review. – VH

“I am revising my previous rating. I received my order the day after my back and forth with customer service by email. There was some misunderstanding about the delivery. Still too early to rate the product as I am still trying it out.”

Helpful Report

Thank you for taking the time to review. It is however a little upsetting and disappointing for us to be awarded a one-star review from you when your order was dispatched only one week ago. We are a UK-based business and you are shipping your order to Texas, US. You did not select the express shipping option given to you and therefore it is, as you will have seen from the tracking link shared in transit and on it's way to you and in the US with USPS. Our customer care team is always available to answer your questions and I am aware you have messaged there and we have replied. We accept a bad review if we have failed, but this does seem unfair and damaging to our business. An international package can and should be allowed over a week to reach you. - VH

“Very efficient order/delivery service.Excellent product description though sometimes a little pricey.”

Helpful Report

We are thrilled to hear this. Thank you for taking the time to let us have your feedback. - VH

“I love the product but I think the packaging could be improved. My order qualified for some free extra capsules. ALL the capsules received could have fitted in just one of the containers with room to spare. It seems unnecessary to use excessively sized jars in these times when we are all aware of reducing plastic use. Maybe there is a valid reason for how they are packaged, it just seemed silly to send them in two bottles when one would have sufficed.”

Helpful Report

Thank you for taking the time to share this valuable feedback. We are always looking at ways to improve the packaging of products. In the case of the travel size, the unit it was placed in was not as we had planned or hoped due to shortages in the market of bottles following Covid. We also have to keep the travel size separate from the main size for many reasons but do understand your feedback and thank you again for sharing. - VH

“I have been using 3 dietary supplements for several months now and wouldn’t be without them alive mutivitamins hyaluronic acid high strength and Ionicell”

Helpful Report

Thank you for taking the time to share your feedback and review. We're delighted to learn that they are working so well for you. - VH

“Very prompt delivery and it was free.”

Helpful Report

That's great to hear! Thank you so much for taking the time to leave a review. – VH

“I find Saturday reads very informative. When I place my orders, they arrive very quickly. Also communication is great when I have any queries.”

Helpful Report

That's great to hear! Thank you so much for taking the time to leave a review. – VH

“Are always there if I have a particular query on a particular issue and always respond within 24 hours which is brilliant. Shabir is always readily available to help and I’m always guided by the weekly newsletter. I’m continuing to take most of theSupplements which I started years ago which is testament to their effectiveness.”

Helpful Report

“Great site with lots of great quality products.”

Helpful Report

That's great to hear! Thank you so much for taking the time to leave a review. – VH

“Very helpful and speedy delivery. I love thecnewsletter too!”

Helpful Report

That's great to hear! Thank you so much for taking the time to leave a review. – VH

“Your products arrive very promptly. I am satisfied with Neurophroline serum. Amazingly it seems to help me get to sleep. Eye Reboot Serum was was not helpful.”

Helpful Report

Thank you for your feedback. From time to time, some products may not necessarily be how our customers would like them to perform for them. We really want all our customers to be happy with their products that they buy from us. Please do contact customer care customercare@victoriahealth.com so that we can resolve.

“The "Help" staff have answered queries helpfully! It would be easier to learn about products if there were more info on the relevant page, for example with Ultrasun, whether to apply it before or after other products, & with bakuchiol (& other items), how long does it take to have an effect? Also, what is the difference between a guest & a member? And please could Gill tell us her anti-ageing routine, so we know whether to follow hers or Shabir's, & which is best & why?!”

Helpful Report

Thank you for taking the time to share your feedback and review. I shall pass your comments on to Gill and Shabir. - VH

“Love the weekend read ! Ive tried a few products now, always following promotion in the weekend read which I do look forward to receiving . some have been really effective snd others less impressive . After a couple of recent purchases that I e been less impressed with the results I’ve decided I need to do some wider research to check out the effectiveness and to determine if the product will meet my needs”

Helpful Report

Thank you for taking the time to share your feedback and review. We really appreciate it - VH

“Reason for 4 star is I haven’t had it long enough for a true result, it is looking better on my arms, but I am not middle aged I am old aged, so will be interesting to see what effect it has on my skin”

Helpful Report

Thank you for taking the time to share your review. We hope in time that you will enjoy and be happy with the results. - VH

“Great newsletter”

Helpful Report

Thank you for taking the time to share your review and kind words.- VH

“Very prompt delivery, products are generally very good, I like the newsletter that is sent with my orders and am very satisfied with the care and attention of the staff”

Helpful Report

This is super to read and thank you for taking the time to share. We're really proud of our team and the service we provide. Thank you again – VH

“A comprehensive go to store. Holds cutting edge and standard favourites. I appreciate Member discounts.”

Helpful Report

Thank you for your lovely review and we're thrilled to hear you enjoy the product offer and service. – VH

“Love VH products and the informative newsletters. Would buy anything Shabir promotes as being following his advice long before discovering he's involved with VH. Since the website upgrade disappointed I can no longer see product information when I access using my IPad 😔”

Helpful Report

Thank you for taking the time to review us and share your feedback. I am a little confused re your message about product information as this is not something we have heard of or seen in testing. Are you able to contact customer care customercare@victoriahealth.com and explain a little more so that we can look into and resolve for you. The site is ipad/iphone friendly so you should not be having this at all and we want to see how we can resolve it. Thank you again - VH

“Great website and newsletters! Lots of info and guidance. I love much of the GOW stuff and all the ionicell range is really good!”

Helpful Report

Thank you for taking the time share your feedback and your kind words - VH

Victoria Health is rated 4.8 based on 6,397 reviews