Victoria Health Reviews

Name: Victoria Health
Address: Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way, Borehamwood
Rating: 4.82

4.8 Rating 6,398 Reviews

96 %

of reviewers recommend Victoria Health

About Victoria Health:

We are passionate about health and wellbeing and have long held a vision of radically changing the face of natural health.

We believe the products we recommend will make a positive difference to your health and wellbeing and we travel the world to source the most pioneering and cutting-edge supplements currently available.

With so much conflicting information about health products in the media, we will keep you up to date with the latest research and development in the field of complementary health.

We do not accept any form of advertising on our site and we will not list or recommend products unless we believe in them or use them ourselves.

Shabir is a qualified pharmacist specialising in natural health products with over forty years of experience and Gill was named as one of the top 1000 influential people in London in the Evening Standard Progress 1000 Awards in October 2019. Our strengths are our products, customer care profiles and our customers, who constantly support and inspire us.

We do not have outside investment and we have financed our own vision. Our philosophy is one of wisdom, education and evolvement for the enhancement of health, ageing and wellbeing.

We make a stand for truth, honesty and integrity in all that we are and all that we do.

Gill Sinclair & Shabir Daya MRPharmS

Visit Website

Phone:

020 8951 4144

Email:

customercare@victoriahealth.com

Location:

Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way,
Victoria Health, Unit 5 Atlantic Business Centre, Stirling Way
Borehamwood
WD6 2FQ UK

Victoria Health 4 star review on 24th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a faithful long standing customer of Victoria health & have always Sung your Praises to my friends but was surprised when I returned an Aromatherapy Assosiates frankincense mix which I had been sent when I had ordered Aromatherapy Associates Frankincense Essential Oil which I had been ordering From Youfor 10 years at least.I now see that the website has changed (unbeknownst to me) But I did not appreciate being told that I had got it wrong. though there is nothing I , or You,Can Do.I amNot happy with AA.”

Helpful Report

Thank you for taking the time to review and share your feedback. We know you're super loyal and have been part of the VH family for many years, for which we are thankful for. I am sorry to learn of the above experience and I will be sure to look into it. Having shopped with us for many years you will know and I hope trust and appreciate this is very rare for us. Our customers and their happiness is what is important to us. From time to time formulations and products change out of our control and I can only assume that is what happened in your case. We would have discontinued the old one and replaced it, but I do see your point entirely and how frustrating this must have been. Thank you again for sharing this and we're sorry for this. Please feel free to message customercare@victoriahealth.com if we can help any further - VH

“I really do rate Victoria Health for their first class selection of quality items. However I cannot award five stars because of the membership fee they charge to join their club. Given the thousands of pounds spent with them, I would’ve hoped that my loyalty and spend would merit my membership eligibility without having to pay for it.”

Helpful Report

Thank you for taking the time to share your feedback and comments. We're delighted to learn that you're happy with the offer that we have carefully curated on the site. We're really proud of every item we sell and only those that we really believe in are listed. We appreciate your feedback about the membership. This is an optional service which enables our customers 10% of their orders for £30 a year. Please do feel free to contact us at customercare@victoriahealth.com so that we can discuss further. - VH

“The Complete Fibre Cleanse is a wonderful find after taking over the counter remedies for years. My only slight gripe is that it is expensive and it lasts for one month. Having said that I will not stop ordering but as mentioned in a previous comment it would be excellent if this could be done on a repeat order at a slightly cheaper price. It would be good to have some feedback on my suggestion too. Many thanks.”

Helpful Report

Thank you for taking the time to share this feedback and it's great to hear that the product has been so successful for you. Subscribe and save is something that is being looked into and has been looked into. It's not something that the site structure can currently support, but that is not to say we cannot do it down the line. We do have a membership scheme that allows 10% of your orders (excluding promotions and a few brands). It's £30 a year and many of our customers really do enjoy this. Please do contact customer care customercare@victoriahealth.com if you have any further questions about this. - VH

“I am happy with the product and the service. Thank you.”

Helpful Report

Thank you for taking the time to leave a review and for your kind words. – VH

“I used to buy all my vitamins etc from Victoria health, but I'm afraid I got rather fed up with the weekly email and the continual push to buy more, so I stopped my subscription and now only buy very occasionally. Having said that I do think the small number of products I continue to buy are very good. The jury is out however on GOW.”

Helpful Report

Thank you for taking the time to share your feedback. We're sorry to learn that you did not enjoy the Weekend Read. We respect it's not for everyone and we're not all the same. The reason the weekly updates were "born" was directly from our customers. We are however pleased that the products you do choose to buy from us are good. Thank you again - VH

“Why am I having to do this first?”

Helpful Report

Leaving reviews are optional. If you have any queries you can contact our Customer Care team: customercare@victoriahealth.com who will be happy to help - VH

“I’m now an addict and have spent a fortune as a result of The Weekend Read which I can’t resist. Favourites are the Fulvic Range and the Skin Complex and other recommended vitamins to help teenage acne hareally worked for my 17 year old son’s skin.”

Helpful Report

That's great to hear! Thank you so much for taking the time to leave a review. – VH

“Everything arrived quickly and was as described. I really trust the products from Victoria Health and value all the resources they provide to help you find what you need.”

Helpful Report

Thank you for taking the time to share such a lovely review and for your kind words. – VH

“I heard of Victoria health on the “This Morning” program with Holly & Phillip. Very happy they featured Garden of Wisdom products on the program.”

Helpful Report

Thank you for your kind words and for taking the time to share your feedback. That was quite the morning for us when we appeared on the show. Delighted that you found us and our products- VH

“Great range of products and interesting items and good information”

Helpful Report

Thank you for taking the time to review us and for your kind words. - VH

“Good products. Fast delivery.”

Helpful Report

Thank you for taking the time to review and your kind words - VH

“Good products and very efficient with dealing with orders, but the newsletter is getting ridiculous. The idea that Shabir objects to the weekly offers is absurd. It is a well run slick marketing operation and discounts are given for purely commercial reasons, which benefit the company as well as the consumer. It is why I have given 4 stars not 5.”

Helpful Report

Thank you for your review and taking the time to share your feedback. It really is the case regarding Shabir and Gill. Gill writes from the heart and with that, she shares all the in's and out's including when they would disagree on what she wants to write about. We think that is what sets us apart from other businesses; the fact that we have a personality behind the "screen" . We're thrilled you enjoy the products and thank you for your comments about our service and your star rating. - VH

“Relatively fast delivery. No problems. Would recommended.”

Helpful Report

Thank you so much for taking the time to leave a review. – VH

“Excellent selection of products. Fab newsletter included with goods. Let down only by delays in shipping, and accepting orders for out of stock product.”

Helpful Report

“Great website, easy to use and good prices. Delivery is usually insanely quick. Ordered a fair bit from here over the last couple of years, once or twice they've been out of stock, but that's always been shown on the website clearly which is really good. Only once had an issue with them - got sent the wrong product and emailed them to explain. They were exceptionally good about it, and offered a replacement, friendly quick response to my email. However unfortunately I still haven't received the replacement item - it was before Christmas so I'm going to have to chase that up, something I don't like having to do. Who has the time? Overall though, fantastic and consistent service. The news letter is always fun too!”

Helpful Report

Victoria Health is rated 4.8 based on 6,398 reviews