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Viking e-cigs Reviews

4.8 Rating 738 Reviews
95 %
of reviewers recommend Viking e-cigs
4.8
Based on 738 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Viking e-cigs Reviews
Visit Website

Phone:

01543 899314

Email:

sales@vikingecigs.co.uk

Location:

Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road
Burntwood
WS7 3GL

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Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
Viking e-cigs 5 star review on 1st December 2024
Joanne Powell
7
Anonymous
Anonymous  // 01/01/2019
I did not receive my order yet
Helpful Report
Posted 1 year ago
Didn’t receive my order. Order 20 pounds worth of e liquids.
Helpful Report
Posted 1 year ago
Hi Warren, Please either email us at sales@vikingecigs.co.uk or call us on 01543 899314 with your order ID please so we can check the status of your order.
Posted 1 year ago
Don’t even know where to start but the flavours I ordered the taste was disgusting tasted like off milk so they went in the bin
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Posted 1 year ago
I haven’t received my order and it has been over 1 week
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Posted 1 year ago
I ordered disposable vapes, then got a call that they didn’t have enough stock so they refunded what they couldn’t supply. Ordered on 19th November it’s now 27th November and still haven’t received anything.
Helpful Report
Posted 1 year ago
Hi Aaron, we're sorry to hear you haven't yet received your order, the Royal Mail 48 Standard service can sometimes take up to 10 working days to be delivered, especially at this time of year when they are busy with Christmas post. If your order isn't delivered by Wednesday 29/11/2023 we will issue a full refund.
Posted 1 year ago
0 Nicotine
Helpful Report
Posted 2 years ago
Dear customer, the product you have purchased (Flerbar Baymax 3500 disposable device) is clearly advertised as a zero nicotine product. If you wish to return the product please send back to our return address (you can find this on the contact us section of the website) and we'll refund your order as soon as we receive them. Any other questions or queries please email us (sales@vikingecigs.co.uk) or call on 01543 899314.
Posted 2 years ago
I ordered my vape 2 weeks ago and it still hasn’t been delivered!
Helpful Report
Posted 2 years ago
Hi Keeley, we've tried to contact you about your order, it looks like it's been lost by Royal Mail as we can see from the tracking that it has not been delivered yet. We will resend your order today.
Posted 2 years ago
Been 10 days since I ordered, still haven't received it, and customer services aren't responding to me.
Helpful Report
Posted 2 years ago
Hi James, thanks for your feedback and for taking the time to tell us about your experience. We've just checked the tracking on this order and can see it was delivered on Saturday 13/05/2023, which was 11 days after we dispatched it. it seems the street name was not entered into the shipping address which can lead to a delay with Royal Mail, especially in May (as there have been several bank holidays).
Posted 2 years ago
Not impressed with it ,find have to suck very hard to get vape and sometimes nothing happens. Find disposable elf bar better
Helpful Report
Posted 2 years ago
Thank you so much for your feedback, Karen. We appreciate you taking the time to let us know about the difficulties you were experiencing with this kit. We apologize for any issues you may have run into. After speaking on the phone, I hope that your problem is now solved. We always strive to give our customers the best experience possible.
Posted 2 years ago
I haven't even received my order yet
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Posted 2 years ago
Hi, International orders can take longer than orders within the UK - the tracking number is available on your order confirmation, however I can see from the tracking info that this has now been handed to anpost. If you need any further information please contact us and we'll answer any questions or queries you may have.
Posted 2 years ago
i got two blueberry elf bars, one was really nice but the other one had no flavour and tasted stale, not impressed. maybe it’s fake?
Helpful Report
Posted 3 years ago
Hi, Sorry to hear you had a problem with an elf bar. Firstly, we do not sell fake products, this can be checked by scanning the QR code on the side of the box. If you contacted us and let us know the problem we can either refund you or send a replacement.
Posted 3 years ago
Ordered over 1 week ago and order has still not arrived
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Posted 3 years ago
Still waiting on my order and it was over 2 weeks ago
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Posted 3 years ago
I’m appalled to have received an email asking me to change my rating after the issue was “dealt with” Nobody contacted me to rectify this issue.
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Posted 3 years ago
My vapes have not arrived yet
Viking e-cigs 1 star review on 27th August 2021
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Posted 3 years ago
You order was delivered on 23/08, 3 days after dispatch by Royal Mail 48.
Posted 3 years ago
Delivery poor been weeks still not received
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Posted 3 years ago
Would give 0 if I could. Never arrived with no way of tracking the parcel when checked out as guest and no reply to an email I sent to query where it was
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Posted 3 years ago
Ten bottles ordered on one arrived. Second attempt just an empty package arrived. Not heard from Viking since. Awaiting a refund.
Helpful Report
Posted 3 years ago
On both occasions your packaging was damaged by royal mail, we gave you a full refund.
Posted 3 years ago
Bought gem coils only last 2 hours complete waste of money beware
Helpful Report
Posted 4 years ago
Hi Sarah, sorry to hear you’ve found these coils burnt out too quickly, firstly I can assure you that we buy our Innokin stock from an authorised distributor, but from time to time (as with all coils) some batches contain duds. We can offer you a replacement pack or a refund, you can either reply to this message or email sales@vikingecigs.co.uk with your preference.
Posted 4 years ago
Still waiting for the order a week later and I have had to pay for the extra money and next day delivery of £7 and I am still waiting for both.
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Posted 4 years ago
Viking e-cigs is rated 4.8 based on 738 reviews