Viking e-cigs Reviews

Name: Viking e-cigs
Address: Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road, Burntwood
Rating: 4.81

4.8 Rating 674 Reviews

95 %

of reviewers recommend Viking e-cigs

4.8

Based on 674 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01543 899314

Email:

sales@vikingecigs.co.uk

Location:

Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road
Burntwood
WS7 3GL

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Viking e-cigs 5 star review on 19th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Royal Mail still has not delivered. Attempted once, said would come the following day. I worked from home but no show or update via email. I called today and auto scheduled for this Friday. Hopefully they deliver.”

Helpful Report

“The delivery was quick and easy. But, you get what you pay for. I bought 5 mini Eluxs for £20, and tbh I’m quite disappointed. One ran out in 3 days, having barley been used, another in only 2 and one also burnt as soon as it came out of the packet. I don’t blame the website, but I’d be wary about ordering these. I have ordered elf bars from here before tho, and they were fine 😂 :)”

Helpful Report

Thank you so much for your feedback on Viking e-cigs, we're sorry to hear you had this experience with the Elux Legend Mini bars, however I believe we have now resolved this issue. We hope your future purchases will be to your satisfaction, but if you have any issues please contact us and we'll sort it out as quickly as possible.

“No reward points for quite a while, sorry looking to go elsewhere. It's always been the incentive to stay!”

Helpful Report

Hi Nicola, This has just been brought to our attention this morning, our developer is working on fixing this issue now. Sorry for any inconvenience, we will manually add any missing points for you.

“Liquids are good but the recent bottles over last few months are absolutely terrible. Stiff and poor qiuality, a lot of waste liquid as a result. Previous versions were much better. Will think about changing, after many years of being a customer.”

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“The service was good but the flavours I got didn’t taste anything like what I wanted and they had ice in them and the description didn’t say that they did so I was disappointed”

Helpful Report

“Unfortunately i didnt get to try the products ordered because after 4/5 days of waiting for the items to be delivered, being a new non smoker who urgently needed the replacements i ended up ordering elsewhere who delivered the day after placing my order, however Viking were somewhat helpful by providing my refund on request and to date i still have not recieved the order placed with them and was never provided with a tracking reference number to enable me to chase the order with Royal Mail myself. Given 3 stars for the gentleman I spoke to over the phone who was professional and understanding and polite, although i do hope they include delivery times more specifically on their website as i was counting on the 48T service to be two days maximum for delivery, instead I was told upto 5 days over the phone which is not what is reflected on their site and considering the items still have not arrived a week after placing an order with them.”

Helpful Report

“It was very good products takes a while to come”

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“When we received order which came very quick but the liquid we received were not what we ordered”

Helpful Report

Hi Linda, sorry to hear this, could you call us on 01543 899314 or email sales@vikingecigs.co.uk to let us know what you received so we can send you the correct liquids.

“Still have not received my package, cannot review what i still don't possess...”

Helpful Report

Hi Rui, your order was delivered today (27/01/2021) at 10:32 a.m.

“Ordered twice, 1st sent 10 instead of 20.2nd sent in an envelope that broke in post with only 11 instead of 20.both orders were rectified. Better packaging needed”

Helpful Report

Viking e-cigs is rated 4.8 based on 674 reviews