Viking e-cigs Reviews

Name: Viking e-cigs
Address: Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road, Burntwood
Rating: 4.81

4.8 Rating 669 Reviews

95 %

of reviewers recommend Viking e-cigs

4.8

Based on 669 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01543 899314

Email:

sales@vikingecigs.co.uk

Location:

Viking Ecigs Longship Importers Ltd Unit 18d Chasewater Heath Business Park Cobbett Road
Burntwood
WS7 3GL

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Viking e-cigs 5 star review on 19th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not received order yet?!”

Helpful Report

Hi, Please call us on 01543 899314 as this order is showing as delivered on the tracking.

“Not arrived yet”

Helpful Report

“Since you emailed and asked for my opinion here it is. I ordered 3 items. 3 items were delivered very quickly so props for that. 2 items were correct, 1 was wrong so I rang up to ask about it. The person I spoke with seemed to be maybe a new person and didn't know what to do, I don't know. I was surprised at the response I got to them sending me a wrong item. They asked me to go to the store and swap it for the right item...... Just because I live about 10 miles away from their Burntwood branch. This person assumed I could drive and afford fuel for a car to get to the shop, or maybe thought I would catch a bus or a train ?? I'm not sure. Also assumed that I wanted to take time off work to go and sort someone's error out. Sorry, No I don't. That's why I ordered it online rather than going to the bricks and mortar shop. The correct response maybe? would have been "Send us a picture of the incorrect item." "Ok that's clearly wrong, we will send you the correct one with a label to send the other stuff back to us if you don't mind. Sorry for the mistake." That would have been fine. My first order will also be my last. Not for sending me the wrong item, mistakes happen. But for asking me to go in and swap the item. I shop online for a reason. I don't like shopping in shops sorry. Sorry this is not the best review for you but it is an honest review and an account of my experience with you. Regards.”

Helpful Report

“Not much coffee taste, more of a doughnut taste.”

Helpful Report

Viking e-cigs is rated 4.8 based on 669 reviews