Virgin Experience Days Reviews

Name: Virgin Experience Days
Address: Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS, Bourne End
Rating: 3.92

3.9 Rating 2,220 Reviews

73 %

of reviewers recommend Virgin Experience Days

3.9

Based on 2,220 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Virgin Experience Days:

Virgin Experience Days was launched in March 2001 under the name of Virgin Experience. Originally offering experiences to corporate clients as a way of incentivising staff and customers, the company rapidly expanded to bring the Virgin values of quality, innovation, value for money and fun to the consumer experience gift market.
The summer of 2003 was a real milestone for Virgin Experience. In our continual quest to bring the best experiences and unrivalled service, we joined forces with Acorne Sports. Founded in 1988, Acorne Sports is the original experience company and it’s their stamp of approval that confirms our pedigree and ability to deliver unforgettable experiences. Acorne ’s unrivalled reputation, knowledge and relationship with all of the featured centres made them the perfect partners for Virgin Experience, a company dedicated to making sure customers have the very best time. By teaming up, we are able to challenge the way every experience is provided and offer once-in-a-lifetime gifts backed up by friendly service staff with first-hand knowledge.

Visit Website

Phone:

0344 504 0844

Email:

social.media@virginexperiencedays.co.uk

Location:

Virgin Experience DaysStamford HouseBoston DriveBourne End SL8 5YS
Bourne End
SL8 5YS

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Virgin Experience Days 1 star review on 13th October 2022

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgusting service from Virgin Experience Days. I was given £100 gift vouchers where the expiry date was not obvious, and Customer Services wouldn't budge an inch in extending the expiry or providing any sort of flexibility, including refunding the purchasers. Why is there such a short expiry date? They couldn't explain. They are basically taking money for providing zero products / services - disgraceful! Never again will I touch the Virgin brand in any way.”

Helpful Report

Posted 7 years ago

We are very sorry to hear of your disappointment and that you were unable to use your gift cards before they expired. All of our gift cards come attached to a backing slip, which advise of the expiry date of the card and we can only apologise if this was missed. The cards are valid for 12 months from the date they are purchased and what was purchased was an amount to be used within that 12 month period.

Posted 7 years ago

“Very good experiences. The trouble with a lot of them is they leave you wanting more! I have been on various experiences including flying and racing mostly, and they all have been pretty accurately described, never been disappointed!”

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Posted 7 years ago

“Have had a few Experince days .jack the ripper tours . Boat and london eye. Brighton and the British flight . The booking has been so easy and when i have made mistake i always get email back to explain what i have done wrong .have gave virgin experience as gifts as well .”

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Posted 7 years ago

“A lovely day out in a beautiful location”

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Posted 7 years ago

“Absolute rubbish it’s a con would be better driving on the M8 at rush hour this is not a driving experience as no driving was involved except sitting behind other driver who could not drive and at anyone time 6 cars on a track 1 mile long I could not get out second gear as I was stuck behind slower cars on a track they had 1 straight of 500 yards this is a drift track and ful of 90 degree corners total rubbish”

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Posted 7 years ago

“Went for champagne afternoon tea at Fortnum and Masons. Was a birthday present. A lovely treat that felt very special in a wonderful location with great food and excellent staff. Would highly recommend!”

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Posted 7 years ago

“Have been on a number of Virgin Experience Days and they have all been very good value for money”

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Posted 7 years ago

“We have been on many Virgin Experience Days and everyone has been a delight.”

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Posted 7 years ago

“One of our best experiences ever 🤗🤗”

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Posted 7 years ago

“Great day out, especially the restaurant”

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Posted 7 years ago

“The visit was a Christmas Present. When I need a day myself to give as a present I would not hesitate.”

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Posted 7 years ago

“Not worth the money”

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Posted 7 years ago

“Thoroughly enjoyed my experience of the shard and meal at a Marco Pierre restaurant. There were a couple of improvements that stop this from being a 5 star. I would say that it wasn’t super easy to book- you had send an email to check availability at the shard and then book online/phone for the Marco Pierre. When I went to re-log in to my account with my voucher it said it had already been used so I couldn’t access the information I needed for the restaurant. Once all booked it was great but another improvement could be to make it clear that the closest restaurant is 20 minutes away from the Shard.”

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Posted 7 years ago

“Virgin experience days great value for money I have bought 4 different experiences days so far this year would highly recommend giving it a go 👍”

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Posted 7 years ago

“Great variety of experiences to choose from and the organisation and providing of need-to-know information all works smoothly so your experience goes well with no nasty surprises on the day.”

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Posted 7 years ago

“Effective and easy access to a number of experiences across the country.”

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Posted 7 years ago

“Fantastic experience me and my partner absolutely loved ever minute of the experience and would highly recommend this.”

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Posted 7 years ago

“Fantastic experience me and my partner absolutely loved it and I highly recommend this”

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Posted 7 years ago

“Excellent experience, very well organised, my son 12 had a great time”

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Posted 7 years ago

“Just used Virgin Experience Days once, the process was straightforward and the Experiences they offer plenty of choices for everyone.”

Helpful Report

Posted 7 years ago

Virgin Experience Days is rated 3.9 based on 2,220 reviews