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Vital Certificates Reviews

4.6 Rating 666 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

4.6

Based on 666 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect ... so professional, helpful and super quick... well done and thanks again all!”

“Satisfactory”

“Overall good helpful service that takes a pointless admin task and makes it less onerous - so it was good. They weren’t always very proactive… I dropped off my document on a Thursday and it wasn’t sent off to Singapore until the following Wednesday (so a lot of time was wasted) and then I had to chase to get it shipped from Singapore and to get an update. But overall it was fine.”

“Good experience”

“The service and process was very professional and made things very ease for us.”

“The team was very helpful with all my questions and they were quick to respond. Thanks again.”

“All staff were polite, quick to respond to emails and answered all my questions. When going through a process that you know nothing about I found the staff at Vital Consular to be very helpful.”

“Excellent service and delivered on time as they promised, totally satisfied with Vital certificates company.”

“The service was great. They were specific with the timeline and the process. They were always replying on emails when needed with proper explanation.”

“Great service”

“Great response time.”

“quite frankly I'm astonished that I am being asked to provide a review. I would not recommend Vital Certificates to anyone under any circumstances, whatsoever! The initial collection of my document was 4 days late. As opposed to the process taking the two weeks I was quoted, it actually took in excess of 4. In the interim, I was forced to complete an additional Visa Run, incurring additional expense. When my certificate was finally returned to the UAE the process was incomplete. I was then forced to pay an additional amount for the process to be completed. Innumerable phone calls and emails were unanswered”

“Good, reliable service”

“Extremely happy with the service in its entirety. Customer service was so efficient and professional, along with the up dates of each stage of the attestation process. Prompt and reliable service. Do not hesitate to use , I would definitely recommend .”

“Best in the world.”

“Very efficient and thorough service. Vital were in constant communication. Very happy”

“Very pleased with efficiency and communication with getting documents attested. Slight delay due to Eid but otherwise incredibly prompt.”

“Have an estimated 20-27 days for completion but took 40! Zero communication. The document seems to have got lost and took 2 weeks for MOFA stamp rather than 2 days it should have. Antiquated procedures with items couriered back and forth for no reason, wasting time and adding costs. They are overpriced and completely unprofessional. They have sent someone else’s scans of sensitive info to me do your data is not safe with them. I will have to recover my losses from them as they have cost me £3,500 in lost income and another £1,000 in extra fees for storage etc not being able to leave the country and start a job in a timely manner. My employer was bringing me for a time sensitive project. Out of the whole group only I used this company and only I was delayed by 3 weeks compared to others- 15 working days. Don’t waste your time with them.”

“Very professional and quick with the information needed.”

“Very good service, easy to work with, fast in getting back and organize the things.”

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Vital Certificates is rated 4.6 based on 666 reviews