Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 666 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 666 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quite frankly I'm astonished that I am being asked to provide a review. I would not recommend Vital Certificates to anyone under any circumstances, whatsoever! The initial collection of my document was 4 days late. As opposed to the process taking the two weeks I was quoted, it actually took in excess of 4. In the interim, I was forced to complete an additional Visa Run, incurring additional expense. When my certificate was finally returned to the UAE the process was incomplete. I was then forced to pay an additional amount for the process to be completed. Innumerable phone calls and emails were unanswered”

Helpful Report

“Have an estimated 20-27 days for completion but took 40! Zero communication. The document seems to have got lost and took 2 weeks for MOFA stamp rather than 2 days it should have. Antiquated procedures with items couriered back and forth for no reason, wasting time and adding costs. They are overpriced and completely unprofessional. They have sent someone else’s scans of sensitive info to me do your data is not safe with them. I will have to recover my losses from them as they have cost me £3,500 in lost income and another £1,000 in extra fees for storage etc not being able to leave the country and start a job in a timely manner. My employer was bringing me for a time sensitive project. Out of the whole group only I used this company and only I was delayed by 3 weeks compared to others- 15 working days. Don’t waste your time with them.”

Helpful Report

“Lack of communication, poor follow up process, being ignored when called office and now I have to pay over stay fine when I did the application in November.”

Helpful Report

Vital Certificates is rated 4.6 based on 666 reviews