Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,315 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

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“Price was good but it was INCREDIBLY slow! Amazon is usually with me within 10 days (even in covid times), this was over 4 weeks!”

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“I always buy melatonin here. Transactions are easy and shipping arrives on time and in good condition”

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“Product as described. Reasonable price also. Arrived on time. Thank you.”

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“Bad service. Company drop ships but advertised as from in Australia and gives shipping date of 2 weeks I’m sitting here over a month later still no product”

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“I thought I was shopping 'local' because of the "Vitamin Grocer AUSTRALIA" name and .au website address, yet when my dispatch email came through the product was coming from the USA! Yes, this is mentioned on the website, but only if you specifically check out the 'about' or 'shipping' pages, which is a bit misleading in my opinion. So it's been 3 weeks and I'm still waiting on my parcel which is who knows where as the tracking number stopped being accurate once it (supposedly) got to Australia (which is probably more a local post issue, but it ain't helping). There were other US sites I could've gotten a better deal with, but I went with this one thinking I was supporting local and would've arrived 2 weeks ago so not entirely happy.”

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“Very satisfied with the service received. Never had a problem with deliveries and the product I order is one that I will continue to order from Vitamin Grocer. Highly recommend.”

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“Easy checkout and pretty quick postage from the US to Australia 🇦🇺”

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“Super fast delivery, quality product”

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“Thanks for the fast delivery.”

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“Very happy with the service and the product and very quick delivery considering the pandemic”

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“Great service and prices.”

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“We were really pleased with our order. Fast delivery, professional service. Thank you!”

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“I always use Vitamin Grocer for my pet's flea collars. The web site is easy to use for placing orders and I have never had any problems with deliveries etc. Highly recommend them. 5 out of 5!”

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“Excellent to deal with when package didn't arrive, was refunded. When the package arrived they organised re-payment.”

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“Great product although delivery took a long time”

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“Great products and great support highly recommended online store.”

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“I find Natrol Melatonin products to be effective and I received the order in a number of days.”

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“After two months I was told that it must have been lost and you won't be sending a new one. I've been out of melatonin for over a month with no prospect of getting more soon, I'm furious”