Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,204 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

301-509-3896

Write Your review

Tell us how Vitamin Grocer AU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order confirmation said that I would get delivery updates via email and text. Nothing received - no email updates, no texts and most importantly, not the order (a month later).”

Helpful Report

“I assumed when I ordered that the product was in Australia instead of waiting for it to come from overseas”

Helpful Report

“Brilliant products, sleeping 7 hours a night and $60 cheaper than the doctors prescription which l could not afford. Docs 50 tablets, your 100. Thanks so much, will be a regular.”

Helpful Report

“I started buying sustained release melatonin tablets from the Vitamin Grocer on the suggestion from my child’s paediatrician. The quality is very good and the cost is much less than Australian price for the equivalent dosage in Australia.”

Helpful Report

“Hi, I am still waiting for my order to be delivered !”

Helpful Report

“It’s been almost 3 months and I am yet to receive this order…”

Helpful Report

“Product didn’t take long to long to arrive and is sooooo much cheaper. Thanks”

Helpful Report

“I find it’s quick and easy and cheaper”

Helpful Report

“I chose Vitamin Grocer AU because I thought that the company was Australian. This assumption was based on the fact that it is called Vitamin Grocer Australia and the company URL ends in "au" denoting an Australian based company. I wanted an Australian based company so my purchase would arrive quickly. I ordered the product four weeks ago and I still haven't received it. I wrote two emails expressing my disappointment in the misleading nature of the business name and URL - I have not received a reply to these complaints.”

Helpful Report

“Love the melatonin I get from you. It does take quite awhile to arrive in NZ though.”

Helpful Report

“Good to deal 👌”

Helpful Report

“Great to have vitamins available, the melatonin gummies work well.”

Helpful Report

“When the product arrives it’s great. Unfortunately shipping is unbelievably slow. 6 weeks and still waiting on my order to arrive.”

Helpful Report

“Shipping was pretty fast. All good.”

Helpful Report

“The product was SHIPPED 9TH September 2021. IT HAS YET TO ARRIVE!”

Helpful Report

“You portray yourselves on line as an Aussie Co. but when the D3s I ordered hadn't come after many weeks, and I wrote asking why, you admitted you're selling them from America and thats why they're taking a long time. They still haven't come at this writing. I ordered from you because I thought you were in Australia. I wish you well but you should be honest about where your products have to come from.”

Helpful Report

“I am yet to receive my order, where the hell is it? NOT HAPPY AT ALL”

Helpful Report

“Very happy with the prompt delivery time, and with value-for-money. I will definitely use Vitamin Grocer again.”

Helpful Report

“Delivery time was very poor even considering covid. Four months from order to arrival. I was beginning to think it was a scam site. Ordered new vitamins from another supplier and the vitamin grocer ones arrived the next day. Products as advertised.”

Helpful Report

“Great product!”

Helpful Report

Vitamin Grocer AU is rated 4.4 based on 3,204 reviews