Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,203 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is great but it does take an awfully long time for the parcel to arrive. Sometimes months”

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“I have only ordered a few melatonin supplements from Vitamin Grocer. I am really happy with it! It is affordable and works. Thank you :)”

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“I haven’t received my order yet”

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“The only thing that I found was that the shipment took a long time, otherwise I’m happy.”

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“Was happy that I was notified about the stock that I wanted arrived so I was able to order it.”

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“Fast and efficient”

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“You guys were very efficient the delivery was very quick will buy again 😊”

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“Item still hasn't arrived after ordering Oct 31st”

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“Great price and always arrives on time”

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“Vitamin Grocer was recommended to me by my Dr. My original order arrived promptly and I was very pleased with the products and service. My current order hasn’t arrived yet, but I know that the delay is due to the restrictions that have been put in place because of covid. I’m looking to it’s arrival. Will answer the delivery questions as per the 1 st order.”

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“Great company, very reliable, always receive health products at an appropriate time and excellent customer service. I'll certainly be ordering from them again. Thank you Vitamin Grocer.”

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“Good service. Reasonably priced. Repeat buyer”

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“Great company”

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“Very misleading - products shipped from US not AU as implied. After weeks of waiting for some treat medicine pockets to arrive for our sick dog (who has since passed), it got confiscated at AU customs. Will advise to return to sender, but am doubtful I will receive a refund as mentioned by many others.”

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“I've been using VG AU for around 4 years now, service has always been prompt, no issues at any time, medicine has arrived every time. Everything has been exactly as required.”

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“Have still not received my order has been sitting at customs since the 17 November”

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“Good prices”

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“Still waiting for it to arrive. Said its in the air on the 24th Nov. So I will reserve my comment when it does get here. I will submit as anonymous for now, and by name when its official.”

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“An excellent range of products, reasonably priced. Easy to order and delivered ontime.”

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“Excellent product, great communications”

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Vitamin Grocer AU is rated 4.4 based on 3,203 reviews