Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the product i ordered and the price, my only complaint is the delivery took a long time but that's probably because of covid so understandable i will be using your service again for sure”

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“Delaing with Vitamin Grocer was so easy - wil definitely do it again”

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“I buy my melatonin from VG as it is far cheaper than here in NZ and usually shipping is very fast. Unfortunately due to the lock-down an order I placed over a month ago has still not arrived but I understand that that can be out of anyone's control. I will continue to use VG :) Thanks allot.”

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“Slow delivery took 7 weeks to Australia, probably due to corona virus, but received Melatonin time release, which I am more than happy with. Thank you MD”

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“Your product is amazing value compared to what I would pay in Australia. Also delivered reasonably promptly given the Pandemic restrictions.”

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“Worst company Scammers Do not use”

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“Excellent service - even with Covid 19 delays - thank you”

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“Good price!”

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“2 months later and order still has not arrived. Vitamin Grocer directs Me to DHL, DHL refers me to Vitamin Grocer. The cycle continues, but still not product, no refund and no assistance.”

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“Ordered product and received very promptly! Great service :)”

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“Good products Good delivery service”

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“We have had payment taken from our account $67.28 aud ....transaction ID 3Y287813F37670829 ....was ment to b for 10mg of natrol brand of melatonin strawberry flavour....not a happy customer at all we have emailed loads of timed”

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“Excellent service and product”

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“Ordered over 2 months ago. Still nothing Use iherb not this scammer”

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“Most appalling and disgusting customer service. They had ignored emails, poke in a very unprofessional manner, being sarcastic, passive aggressive and very rude. refusing to help with my lost order even though DHL have suggested that it is lost. Do not recommend this company!”

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“Appalling "customer service". Product still in New York even though ordered it 9 May. I doubt I'll ever see it. Their responses to my emails are extremley rude and completely unsatisfactory. Please stay away from this very dodgy company.”

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“I purchased some fish food from this mob on the 21st of April its now the 2nd of June and still hasn't arrived. I messaged there customer care and found them rude and unhelpful using the virus for an excuse. Though I have purchased other items from China and gotten them faster than this. Never again.”

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“Excellent company to deal with. Recommended by my husband’s neurologist.”

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“After moving to NZ I needed to find a source through which to purchase melatonin. Vitamin Grocer is great. They provide a life-saving service for me. Without melatonin, I don’t sleep at all. It is cost effective and rapidly delivered. Thankyou very much.”

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“Have always found using Vitamin Grocer very good. Quick dispatch.”

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Vitamin Grocer AU is rated 4.4 based on 3,270 reviews