Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,203 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

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“Good service so I will keep using them until I am no longer on this planet. I like the follow up, keeps me informed when and where my product or products are.”

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“very good service and items arrived promptly”

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“Over the years a good service has been accomplished . No complaints. However, this is the second review with a promise of reduction of purchase costs and none has been forthcoming.”

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“I am very disappointed! You are masquerading as an Australian website, with a .com.au domain. I have only found out, that the order is coming from the USA, after I have paid for it. Would I have known, I would have purchased from someone else locally, here in Australia. I have paid on the 30th of July. Today, the 26th of August, I still have not received my order. Please take me off your mailing list. I can be misled once, but not twice!”

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“We have never had any issues with vitamin grocer but our order which was placed on 29th July we still haven’t received it”

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“Even tho they say they are an Australian website they ship from the USA so it takes ages for stuff to arrive. Support you local pharmacy’s instead or consider another supplement website that ships from Australia”

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“I still have not received my order from Aug 2”

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“Loads of choices which is great. Took over a month to get to me in NZ which I was not expecting when ordering from an Australian website. Because of that, I would be reluctant to order again.”

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“Almost a month and still waiting on the product”

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“Easy to use the website, delivery was fairly quick and smooth. Thank you Vitamin Grocer :-)”

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“My order still has not arrived. It has been weeks. It’s disappointing as I would have ordered locally if I had or realised this.”

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“I haven’t received my order as yet but I am satisfied with service I get”

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“Prompt service and good range of products”

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“Love that they deliver to NZ, it takes a month with the covid delays of these days but I'm ok with that.”

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“My order never came. Emailed the team and never got a response back. Ordered my item over 2 months ago.”

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“Good service and lots of options.”

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“Product is good, but shipping was slow and significantly longer than the longest estimate.”

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“These help my son fall asleep in about 20 minutes compared to 1 and a half hours without them”

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“Very pleased with the service and product. Would highly recommend”

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“Easy online purchase process. Items arrived within 5weeks (which I'm happy with). Well packed, as described, decent shelf life.”

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Vitamin Grocer AU is rated 4.4 based on 3,203 reviews