Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,202 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this product. Best nail glue around and Iv tried many . Will be purchasing again . Good service ..”

Helpful Report

“Ran out of melatonin and my usual company iHerb was out of stock. Being in Australia and wanting the product as quick as possible I purchased from this site, as it was listed as "Vitamin Grocer Australia" and also used an Australian website address. 11 days later I still don't have the product. Tracking says I have to wait another 11 days...as it's on its way from the US! Needless to say I'm back on the iHerb site where the product is now in stock and I'll no doubt get their delivery before this one. Waste of time and money. I order products from US companies regularly...very annoying when a company pretends to be in Australia.”

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“It is a good product and I will be ordering it again.”

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“Great products and delivered on time!”

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“Works well and efficiently. Happy to keep using these ones”

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“It works.”

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“We haven't received our order yet, it's over a month since we ordered it”

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“Still waiting for it to turn up 2 months after ordering it!!”

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“these are amazing! not only do they taste good but they really do work well, it’s helped me get back into my sleeping schedule.”

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“Take about an hour to get to sleep,only lasts about 3 1/2 hours!”

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“Love these and I also but them for my 93 year old mother”

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“Terrible service. They never arrived!”

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“Love vitamin grocer!”

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“Great product, it really works. Thanks Natrol”

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“This product works and is at the right price. Thank you Natrol Catherine Hemmett”

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“Excellent product range with fast shipping!”

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“Ordered 6 weeks ago and still have not received my order, when I email customer services I am sent a reply from AI, felling very frustrated”

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“Unfortunately I still haven't received the Melatonin. But always happy with the service and melatonin in the past.”

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“Has Australia in the name and uses an .com.AU url but actually ships from the US and takes well over 3 weeks to get there. Doesn’t provide a tracking number either. Don’t waste your time or money”

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“Absolute disappointment. My last order never arrived in New Zealand. Every other order has been at least a 2 month wait for shipping. If only the products shipped out of Australia and not the US.”

Helpful Report

Vitamin Grocer AU is rated 4.4 based on 3,202 reviews