Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,202 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service in Australia and cheap postage.tks”

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“I ordered my product 2 months ago and it still hasn't arrived - maybe not your fault, but some info re shipping from USA should be given to buyers.”

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“Excellent service”

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“Great service been using for a while”

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“Works really well. Easy for kids to take.”

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“Very happy with our purchase”

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“I would not be able to give a review, unfortunately the melatonin I ordered never arrived. My tracking said the shipment was sent by you but it never arrived to me. I tried ringing multiple courier departments within DHL and each department placed blame on the next. I would have loved to try these to help my son sleep at night but I am now too nervous to purchase another order incase that one doesn’t arrive too. I do not place any blame on your company I know this is the fault of the courier service. I am sorry I couldn’t be more helpful 😞”

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“Hello Usually excellent service. The last order I placed for Melatonin some months ago has not arrived - possibly due to shipping/extreme weather but not sure where this order is. Thank you 😊”

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“Honestly, I have purchased this product from overseas suppliers before and I have always found it good, however, Vitamin Grocer, being an Australian site, I made the silly move of asauming it had product in Australia. Wrong. Very wrong. Shipped from USA and took over a month to receive. So honestly, I won't purchase through VG again.”

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“Asking for a review when I still haven't received it yet. I order product before xmas”

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“Funny asking for a review when I still haven't received it. Order it before xmas.”

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“Delivery was not too long”

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“Excellent customer service and prompt delivery”

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“Love it, nice colour and stays on for quite a while”

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“I have been taking this now for years when i am having trouble sleeping it works great and keeps me asleep and i wake up feeling like i have slept well i would definitely recommend to others.”

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“Easy process using online store”

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“Love the products but I’m still waiting on a product I was informed was shipping on the 8 Dec. what’s going on?? Lisa”