Vivid Care Reviews

Name: Vivid Care
Address: Rofta House, Rudgate, Wetherby, United Kingdom
Rating: 4.80

4.8 Rating 512 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 512 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

Write Your review

Tell us how Vivid Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vivid Care 5 star review on 13th March 2020

Val Funnell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people to deal with - helpful, patient and knowledgeable.”

Helpful Report

Posted 6 years ago

“Fantastic service”

Helpful Report

Posted 6 years ago

“Very helpful staff and got exactly what I needed, would definitely recommend and will come back”

Helpful Report

Posted 6 years ago

“A very good service. Thank you very much!”

Helpful Report

Posted 6 years ago

“Padraig (I hope I have spelled it correctly!) was very thorough in demonstrating the hoists and we were entirely satisfied with his explanation.”

Helpful Report

Posted 6 years ago

“Product knowledge is good and assessment service very helpful”

Helpful Report

Posted 6 years ago

“Great company to deal with. Would have no hesitation in recommending them. Super service and very friendly, knowledgeable staff.”

Helpful Report

Posted 6 years ago

“very helpful as usual with a wheelchair problem and battery replacement”

Helpful Report

Posted 6 years ago

“We have been consistently impressed by Yorkshire Care's service, whether at Head Office or in the field.”

Helpful Report

Posted 6 years ago

“Only halfway through a two week rental, but arrived to find mattress had been delivered on time. Thank you.”

Helpful Report

Posted 6 years ago

“Yorkshire Care have given us excellent advice, support, service and a wide range of equipment over the past 5 years.”

Helpful Report

Posted 6 years ago

“There was no problem with the work done ✅ and the chap who came was prompt and courteous”

Helpful Report

Posted 6 years ago

“As always, we found your service impeccable”

Helpful Report

Posted 6 years ago

“Yorkshire Care were excellent in every way. They were clear at the beginning what was possible and the cost, speedy in arranging the date to do the work and quick, clean and efficient in carrying it out. The man who fitted the new shower was first rate. Thank you”

Helpful Report

Posted 6 years ago

“Very happy - excellent service.”

Helpful Report

Posted 6 years ago

“Excellent service, price comparable to other companies. Although the photographs in the brochure are deceiving they show cream coloured tracks when in fact they are aluminium so stand out and are quite ugly would have liked to have been pre warned.”

Helpful Report

Posted 7 years ago

Good Morning Mrs Brown, Thanks very much for your review, and we’re really glad you found our service excellent! On the track colour, we have studied our brochure in detail and we think because of the cream wall background it is deceiving to the eye, when in fact it is a silver coloured track. We’ll be sure to discuss track colour to other customers in future. Thanks again, and kind regards, George.

Posted 7 years ago

“Excellent helpful service”

Helpful Report

Posted 7 years ago

“Representative was very knowledgeable about the product and gave an informed demonstration and took into consideration the needs of the purchaser. The whole experience was very caring and stress free. thankyou.”

Helpful Report

Posted 7 years ago

“Recently did a joint assessment with paidreg for the Silverlea Toileting sling. Paidreg was excellent in; dealing with the customers and had excellent knowledge of the product and it's application. The assessment was successful in identifying the right sling and Paidreg liased with his manager who permitted him to leave the sling based on a verbal agreement that funding would be guaranteed ! A phone call to my manager was made to confirm this and the sling was left, ready to be used. This removed the risk of using an old toileting sling that was no longer safe- a better nights sleep was had.”

Helpful Report

Posted 7 years ago

“Allways a helpful and friendly service!”

Helpful Report

Posted 7 years ago

Vivid Care is rated 4.8 based on 512 reviews