“Vanquish Fitness: A Cautionary Tale
The epitome of poor quality meets abysmal customer service. Their t-shirt and shorts are remarkably substandard, with construction quality that would embarrass budget retailers. The company’s approach to customer service is nothing short of contemptuous – ignoring emails until PayPal intervention forced their hand. Their “hassle-free returns” policy is laughable, requiring customers to pay exorbitant shipping fees back to the UK.
This experience ranks among the worst in online retail, with Vanquish demonstrating a masterclass in how not to run a business. Save yourself the inevitable disappointment and frustration – avoid at all costs.
Rating: 0/5 - Absolutely abysmal”
“The clothing is great quality and looks and feels so good. Had to exchange a couple items and was dealt with in a speedy,professional manner by Cloé. I will always use Vanquish for my gym gear
Thank you Merry Christmas and Happy anew Year to you all at Vanquish
William”
“Ordered a sweater and the printing started coming off within the first week. I usually buy from VQ and know that their quality is good so this was a one off.
I emailed them and they sent me a replacement without hesitation!
Shout out to CLOE who dealt with my case and sorted it with ease”
“They are an amazing brand, their clothing are so comfortable to wear, especially training hard in the gym.
Also big thanks to Cleo for helping me with my order, Thank you very much :)”
“Wrong item was sent initially so i sent an
Email to vanquish and dealt with Cloe. She resolved the issue quickly and was prompt with email replies. Happy with the customer service recived”
“I have had a few mates order from Vanquish and there clothes seem to be of great quality and fit well. So i decided to order a few garments from them. There was a mix up on my order (no fault of vanquish but of royal mails) and Chlo did a great job in rectifying that. The communication was great throughout. I am looking forward to receiving my first order of many I imagine”
