“Ordered for the first time and loved the gear as soon as it arrived. Got great help from Charlotte at customer service with quick response when the tracking number did not work.”
“Forgot to ship my order for a couple weeks, however as soon as I contacted them they fixed the issue and expedited right away.
Good customer service!”
“Quality gear, have ordered multiple times. Usually no problems ordering but recently ran out of an item I'd ordered. Customer service (Charlotte) was great - very quick to respond and very keen to make sure the issue was resolved. Will order again!”
“Chris was really helpful in handling my inquiry and really respectful, it was clear and straight to the point which i love, topnotch customer service right here!
Thanks , CHRIS”
“First order received was of such great quality that I ordered again that day!
I thought that order got lost in shipping and emailed the company about my concern and they rejoined with in updated tracking and solution within hours. A+ company and customer service!
Will be a long term customer if they keep this up.”
“The first staff member was uneasy because he couldn't solve the problem with the same text no matter how many times he emailed.
However, Mr. Charlotte and Mr. Chris responded promptly and came to a solution immediately!
He is a very nice staff, and I would like to ask again when purchasing or when something happens.
This time, thank you very much!”
