“Superb customer service from Charlotte at Vanquish Fitness. I made an order for my son's birthday and on arrival a t-shirt was missing. I got in touch and within an hour of contacting Charlotte had sent another one out and a big apology. Thank you really appreciate the speed you dealt with the issue. Mistakes happen in every business but, it is the way they are dealt with that really matters. 👏😁👍”
“Ordered 3 shirts, One of the shirts i ordered was out of stock; after i emailed them my advisor Rachael was great help solving the problem giving me a refund and had my other two shirts shipped out! Amazing service. Great products.”
“Quality of product is wonderful. One item was missing from my order, but the matter was quickly resolved. Cloe assisted me with this issue and I was given a gift card with the value of the item to use for my next purchase.”
“I HAVE ORDERED FROM ALOT OF INTL COMPANIES AND YOUR ITEMS DO NOT COME AS ADVERTISED.
WITH VANQUISH, YOU GET EVERYTHING AS ADVERTISED AND GOOD QUALITY. VANQUISH FITNESS IS MY NEW SHOPPING SITE…….THANKS 👍🏿”
“Was happy with my order but accidentally ordered the wrong size for one of the t shirts. Sent the product back completing the returns form. Received an email from Chris saying the the exchange has been processed which was very quick. Great customer service.”
“Mon achat depuis la France supportait des frais supplémentaires de dédouanement grâce à Charlotte, la conseillère qui s'est occupée du problème tout est rentré dans l'ordre sans impact négatif pour moi.
Merci encore pour votre sérieux et votre professionnalisme.”
“Had a query and questions regarding the whereabouts of my order, sent off a message and in rapid time had a response from Charlotte who was straight on to getting a resolution, I couldn't have been more pleased with the manner in which she put forward her message and response, the matter was resolved instantly. Outstanding support.”
“slight mix up with sizes on packaging and item , nobodies fault but i contacted and to my delight it was sorted out hassle free and quickly by Jordan. Will defo order again , great product , great customer service . Thank you”
“Had an issue with an order that didn't getting shipped due to a stock issue. Contacted the team and was assisted by Charlotte, who quickly and painlessly helped me get the item reshipped. Fantastic service!”
“Was unfortunately sent the wrong item but Charlotte was quick to respond and sorted the problem out immediately. Despite the mix up VQ are still my favourite gym clothing brand.”
