“The customer support at vq couldn’t be anymore helpful and they sorted my issue out in a day not even that and just happy with the support they gave me so thank you vq”
“First time ordering with Vanquish Fitness however certainly won’t be the last. Felt my Tee didn’t fit as I’d hoped with me being in between sizes so sized up, should’ve sized down. That being said I contacted Vanquish speaking with Chris and he rectified this for me, sending an exchanged with speed and efficiency, to my delight I received my exchange quicker than anticipated and the quality and fit are just to my liking. Thank you guys, special mention to Chris who made my shopping experience enjoyable and completely stress free.”
“I am a big fan if this brand and did many orders and delivered them in short time,
Last order i had a small conflict and was solved immediately i was shocked and surprised how fast they responded and solved it same day.
TARA was the costumer service who assisted me and was very patient and helpful never would ask for more of this excellent service and i was sure that they got your back no matter what.
I received my order and can’t wait to hit the gym with my new outfit
Thank you Vanquish 🙏🏽❤️”
“Reply email confirming a refund for 1 item and also an exchange for 2 items.
Detailed description of delivery expected times too.
Received email from Chris (sales @ Vanquish)”
“The original top I bought was the wrong size, when I went to exchange the top it had sold out in the size I was after. The customer service I received was perfect, I seen a top from the new range and they kindly exchanged it for me! Great customer service from Chris!”
“Exceptional customer service, quick responses and no hassle. Chris was helpful in explaining exchanges/ refunds and keeping track of my orders.
Highly recommend shopping from here, no fuss compared to other online retailers.”
“Customer service is immaculate. I needed assistance with my missed delivery and Tara from Vanquish was with me every step of the way. Thank you Vanquish!”
“Great customer service in getting an item replaced. Unfortunately the one I owned was out of stock, but they got me a gift card for the same value immediately so I could purchase something else. Satisfied with how they handled things!”
“I’ve been ordering from VQ for years and have never had an issue. I needed to make some returns though recently for some size adjustments and support was quick to help me out. I returned from the US and they got back to me as soon as they got my return filling me in on what to expect moving forward. Chris was very helpful and provided me all the information I needed on the return.”