“Chris and Charlotte provided great customer service.
We have become regular customers with Vanquish as the material, quality and fit of their clothing is best around.
Would recommend all day long.. :D”
“Ordered 2 shirts for my up coming holiday. There was some kind of mistake during dispatch from warehouse and for unknown reason I only got the other one.
Contacted to Vanquish customer service and got fast respond from there and after couple emails my missing shirt was already shipped and came from UK to Finland just in couple days!
Thats what I call good customer service.
Thanks Charlotte!”
“Had an issue with my order but it was dealt with immediately and very professionally. Very impressed with the customer service received and a special mention to Charlotte who handled the case - a very good addition to the Vanquish team! Thank you, I would definitely recommend the company and continue to stay loyal to your brand
Lucy”
“Very recommended! Good value, Best products and high quality. Charlotte From the costumer service was wonderful and helped me with a problem i got - quickly and very nicely. Thnx alot!!”
“Very good and efficient customer service thanks to Chris. Speedy delivery and updates before it arrived. Paid to send back an item that that was too big but the exchanged item was delivered for free. Good quality clothing. My 2 sons regular wear this brand”
“Amazing customer service. I had bought joggers that were slightly damaged. Chelsea instantly rectified this and sent out another pair. Thank you Chelsea.”
“Ive always loveeee this brand. Its uniqueness. Its name. How good i look in it . The only thing is i need more designs. More stocks. More promo. Ive been buying in bulk alot. Thats how much i love it
Btw Chelsea the officer incharge. Shes very helpful too. Always on task in terms of fast response and in times when ive had wrong orders. Thank you. Amazing team.”
“Very easy to return and exchange, I was able to do this with the help of Chris!
I will say that the only Downside is that you have to pay to return them, which isn’t cheap.”
“Made an order and the item came with a hole in the pocket. Everything about the item was perfect, contacted them as I thought this would just be me getting the bad one of the batch however I was reassured that they have not had this before and they completely apologise. Their service was outstanding and i could not thank Chelsea enough. She has helped me with providing a gift card for the full amount. This has definitely not put me off and I will be using them again and will be recommending this company to family and friends ☺️”
“Vanquish has INCREDIBLE customer service. I had the pleasure of working with Chelsea. She was super quick and knowledgeable. My package had gone missing (or stolen) and they ended up sending me a brand new package plus the expedited the shipping.”
“I am very much satisfy vanquish gears quality and services especially Charlotte help me and guidance and quick reply regarding any queries thank you Charlotte for helping me”
“Send back some t-shirt for exchange to different size. Im amazed how quickly its been sorted out! Send it back Saturday and got email today (Tuesday) thats its been replaced and send back to me! Very very pleased with customer service. Good job Vanquish team and Chris who handled my request!”
“Contacted customer care and Charlotte handled my issue perfectly, I received quick replies great customer service and my issue has since been resolved, exstreamly happy customer that will keep returning for more products in the future 😊”
