Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,307 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had something missing from my order, but Jordan helped me with that, the emails were answered quickly, the communication was smooth, and the experience was very good.”

Vanquish Fitness 5 star review on 22nd July 2021

Helpful Report

Posted 4 years ago

“Superb customer service from Charlotte at Vanquish Fitness. I made an order for my son's birthday and on arrival a t-shirt was missing. I got in touch and within an hour of contacting Charlotte had sent another one out and a big apology. Thank you really appreciate the speed you dealt with the issue. Mistakes happen in every business but, it is the way they are dealt with that really matters. 👏😁👍”

Helpful Report

Posted 4 years ago

“Really good Costumer Service!”

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Posted 4 years ago

“Ordered 3 shirts, One of the shirts i ordered was out of stock; after i emailed them my advisor Rachael was great help solving the problem giving me a refund and had my other two shirts shipped out! Amazing service. Great products.”

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Posted 4 years ago

“Quality of product is wonderful. One item was missing from my order, but the matter was quickly resolved. Cloe assisted me with this issue and I was given a gift card with the value of the item to use for my next purchase.”

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Posted 4 years ago

“Delivery had an item missing. Jordan assisted me to ship out a replacement item quickly and efficiently.”

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Posted 4 years ago

“I HAVE ORDERED FROM ALOT OF INTL COMPANIES AND YOUR ITEMS DO NOT COME AS ADVERTISED. WITH VANQUISH, YOU GET EVERYTHING AS ADVERTISED AND GOOD QUALITY. VANQUISH FITNESS IS MY NEW SHOPPING SITE…….THANKS 👍🏿”

Helpful Report

Posted 4 years ago

“Merci à vanquish fitness et notamment à charlotte qui m’a aidé pour la réception de mon colis suite à un problème.”

Helpful Report

Posted 4 years ago

“Great job of fixing a mistake of not sending an item first delivery!”

Helpful Report

Posted 4 years ago

“Was happy with my order but accidentally ordered the wrong size for one of the t shirts. Sent the product back completing the returns form. Received an email from Chris saying the the exchange has been processed which was very quick. Great customer service.”

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Posted 4 years ago

“Very friendly and helpfully advisors!”

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Posted 4 years ago

“Excellent customer service, fast response, problem sorted”

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Posted 4 years ago

“Mon achat depuis la France supportait des frais supplémentaires de dédouanement grâce à Charlotte, la conseillère qui s'est occupée du problème tout est rentré dans l'ordre sans impact négatif pour moi. Merci encore pour votre sérieux et votre professionnalisme.”

Helpful Report

Posted 4 years ago

“Charlotte was very helpful and resolved my issue no problem quality clothing quality staff👍🏻”

Helpful Report

Posted 4 years ago

“Had a query and questions regarding the whereabouts of my order, sent off a message and in rapid time had a response from Charlotte who was straight on to getting a resolution, I couldn't have been more pleased with the manner in which she put forward her message and response, the matter was resolved instantly. Outstanding support.”

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Posted 4 years ago

“slight mix up with sizes on packaging and item , nobodies fault but i contacted and to my delight it was sorted out hassle free and quickly by Jordan. Will defo order again , great product , great customer service . Thank you”

Helpful Report

Posted 4 years ago

“Had an issue with an order that didn't getting shipped due to a stock issue. Contacted the team and was assisted by Charlotte, who quickly and painlessly helped me get the item reshipped. Fantastic service!”

Helpful Report

Posted 4 years ago

“Thank you for your polite response. Thank you very much.”

Helpful Report

Posted 4 years ago

“Was unfortunately sent the wrong item but Charlotte was quick to respond and sorted the problem out immediately. Despite the mix up VQ are still my favourite gym clothing brand.”

Helpful Report

Posted 4 years ago

“Très bonne expérience”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,307 reviews