Vanquish Fitness Reviews

4.8 Rating 3,005 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 3,005 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 5 star review on 26th March 2024
Rachael
Vanquish Fitness 5 star review on 16th December 2022
K
Vanquish Fitness 5 star review on 3rd July 2022
ROY
Vanquish Fitness 5 star review on 12th May 2022
Waldson Oliveira
36
Anonymous
Anonymous  // 01/01/2019
Awesome customer support and fast resolving issues
Helpful Report
Posted 9 months ago
Very good clothes, I like the new collections! I had an issue with a hoodie on my last order, but Chelsea helped me, and everything was fixed within 24 hours. Many thanks!
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Posted 9 months ago
Amazing shopping experience and great customer support!
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Posted 9 months ago
Awesome customer support, thank you Tara!
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Posted 9 months ago
Absolute best customer service from Chris I have ever experienced. We had a minor issue. I sent an email and the response was within 10 minutes. The issue was resolved the next morning and we are so pleased!!
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Posted 9 months ago
I wanna thank personally to Chris from vanquish costumer service team for the detailed response and attention of my order problem. Thank you for solving the situation!
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Posted 9 months ago
Good service! Good prices! I bought a shirt with a spot and they solved the problem quick.
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Posted 9 months ago
Great quality products, ordered wrong size and they sorted straight away. Chris in customer service was super quick and sorted replacement items. On the oversize tees though unless you are huge I would recommend going a size down, I am 5ft 11 and 105KG and the Large drowned me - so have gone medium 👍
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Posted 9 months ago
First and foremost excellent, high quality products. I recently had an issue with a slightly damaged item which was resolved quickly and professionally by Chris. These guys go above and beyond in their product and customer service.
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Posted 9 months ago
I discovered VQ from a friend in the gym and after browsing the website I made my first purchase which arrived very fast and the product exceeded my expectations in quality. So far I have done 3 more purchases 1 present for my girlfriend which unfortunately did not fit in size, so I had the return/refund process done and was surprised with how fast was the process and decided to have a gift card to buy more in the store instead of a refund. Great brand and compay.
Helpful Report
Posted 9 months ago
SCAMMERS: These companies are so quick to take your money but when it comes to returning it that is another story. Customer service needs some serious work. It has been a month since I returned an item and I have still not received a refund. I have tried to reach out via email, no response. I am seeing stories being posted on there Instagram account so there is some sign of life, sent them a DM which no one responded to. I am now in the process of reporting them to trading standards.
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Posted 10 months ago
Love Vanquish, the quality and designs are amazing.
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Posted 10 months ago
the price is average on the market. Service 5/5. Always ready to solve all problems regarding clothing delivery, return or exchange. It is very pleasant that there are such companies where such a high level of service has been served. Delivery to another country also does not have to wait long
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Posted 10 months ago
Ich mag besondere Dinge sehr. Vanquish bietet einzigartige Fitness Outfits mit überragender Passform an! Meine neue Kleidungsmarke Nr. 1 Außerdem hatte ich Kontakt wegen einer Kleinigkeit mit dem Support. Chelsea bot mir prompt einen sehr fairen Lösungsvorschlag an. Die Lieferung nach Deutschland ist auch sehr zügig (3 Tage). Alles in allem ausgezeichnet bei Vanquish
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Posted 10 months ago
Shout out to chelsea for the awesome response. Very helpful!
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Posted 10 months ago
My package was lost and with the great help from Chris from vqfit, we can finally get the items! Great service!!
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Posted 10 months ago
Unfortunately products did not fit. Sent to be returned, processed and refunded the next day.
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Posted 10 months ago
Great customer service, thanks to Chris who sent my item back to me.
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Posted 10 months ago
Excellence service from Chris my advisor from Vanquish Fitness!
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Posted 10 months ago
I ordered a t shirt and shorts for my holiday. The goods were delivered and really good quality but t shirt was a little large I sent the t shirt back and asked for the size below but only had a few days until my holiday. Chris emailed me the same day VQ received my return, to confirm the exchange was done and I would get my t shirt before my holiday! This was excellent service.
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Posted 10 months ago
Vanquish Fitness is rated 4.8 based on 3,005 reviews