Vanquish Fitness Reviews

4.8 Rating 2,996 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 2,996 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 5 star review on 26th March 2024
Rachael
Vanquish Fitness 5 star review on 16th December 2022
K
Vanquish Fitness 5 star review on 3rd July 2022
ROY
Vanquish Fitness 5 star review on 12th May 2022
Waldson Oliveira
36
Anonymous
Anonymous  // 01/01/2019
absolutely amazing service
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Posted 7 months ago
Tara from vanquish offered great customer service and updated address on my product ensured I got it on time. Also great product.
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Posted 7 months ago
Great customer service from Chris. Helped me get my exchange sorted and was prompt with communication.
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Posted 7 months ago
The quality of the clothing is the best by far! Ive had Gymshark, MyProtein and Chosen Few but Vanquish is much better quality all round. I wont go anywhere else now after buying a few items from here!
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Posted 7 months ago
Great quality clothing! Melissa from customer service was a great help getting some order questions resolved! Quick responses and full answers.
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Posted 7 months ago
A blend of fresh design and perfect fit
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Posted 7 months ago
Got my shirts but sent it back for size exchange. On the return the package got lost and was not found. Even it was not Vqfits issue they solved it with generous and goodwill and re-sent the shirts with correct size to Switzerland. Anazing customer support especially Melissa who took the case and re-solved ASAP. Thank you again Melissa!! Btw: The shirts auality are top and perfect. Will buy soon again!!!
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Posted 7 months ago
Order #945050 . NO ANSWER FROM VQ, PLEASE RESPOND Order #945050 . VAESSEN FROM BELGIUM. I ORDERED 8 ITEMS AND ONE OF THEM WAS FAULT. I SENT AN EMAIL PROVIDING PICTURES AND I GOT A RESPONSE FROM A LADY CALLED CHELSEA. SHE PROMISED ME TO RE-SHIP THE ITEM WHAT WAS WRONG AGAIN TO ME .SHE TOLD ME IWOULD GET AN EMAIL WHITH TRACKING NUMBER WITHIN 48 HOURS, NOW WE ARE 5 DAYS LATER AND DESPITE EMAILING THEM AGAIN I DID NOT HEAR ANYTHING SO FAR . THEREFOR NOW 3 STARS. THIS MAY CHANGE DEPENDING ON THEIR REACTION .
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Posted 7 months ago
Helpful customer service and speedy dispatch of item after I ordered the wrong size
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Posted 7 months ago
Wearing the best clothes ! And best costumer service
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Posted 7 months ago
Excellent communication when I needed a return and was quickly sent out. Great customer service from CHRIS.
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Posted 7 months ago
Chris was extremely helpful with my exchange, the process was easy and I had a really quick response. Thank you
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Posted 7 months ago
Fantastic customer service skills along with excellent quality clothing! The two most important points covered. I ordered a large parcel from vanquish fitness as a friend has a few of their t-shirt which are a lovely quality and feel. I actually ordered X2 of each T-shirt by mistake and needed to send those back with my other items to reorder in a smaller size. I was unwell and unfortunately couldn’t return the parcel myself so a friend did so before the cut off return date, unfortunately she couldn’t find the proof of postage so I decided to message Vanquish to check if the refund had been processed - it had been 7 days so not too long but I was worried due to the amount I spent being just over £500. I assumed I’d had to ring the post office and go on a wild goose chase to find my parcel but thankfully none of that was necessary. Melissa was extremely helpful and polite and found my parcel straight away and issued the refund literally straightaway. With other online retailers I’ve had absolutely nightmares with similar problems so I’m over the moon with the customer service! A store I’ll definitely come back to and so will my house mates!
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Posted 7 months ago
Quick delivery, good quality of clothes and size as described on website. Quick and efficient response from the admin.
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Posted 7 months ago
Very professional and clined oriented. Quick response, solved my problem within a day. I am totally satisfied with the service and the quality. Recommend!
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Posted 8 months ago
Very responsive, fantastic service
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Posted 8 months ago
Great quality athletic clothing
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Posted 8 months ago
Amazing and kind customer service. Always ready to help. Responding fast. Just great, keep it up!
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Posted 8 months ago
I recently had an issue with product sizing which was resolved quickly by customer services and my return was very quick. Chris made that happen by sending me a different size. Can't fault the service Thank you Chris
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Posted 8 months ago
vq help center resolve my problem in very short time . thanks to Melissa from vq help desk
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Posted 8 months ago
Vanquish Fitness is rated 4.8 based on 2,996 reviews