Vanquish Fitness Reviews

4.8 Rating 2,996 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 2,996 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
Vanquish Fitness 5 star review on 26th March 2024
Rachael
Vanquish Fitness 5 star review on 16th December 2022
K
Vanquish Fitness 5 star review on 3rd July 2022
ROY
Vanquish Fitness 5 star review on 12th May 2022
Waldson Oliveira
36
Anonymous
Anonymous  // 01/01/2019
Amazing customer service, had an issue with one of their items and the customer service tech Chelsea resolved it so promptly. Definitely worth every penny!
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Posted 6 months ago
Thank you for the quick response. The delivery was very fast and I received my parcel without any problems. Everything is fine. Looking forward for the next order!
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Posted 6 months ago
I ordered 2 shirts of which one was a little short after 3 months. I contacted the customer service and Melissa answered within minutes. Literally. After some mails on the same day, I got the options for a gift card or a new shirt. I chose the gift card and I am more than happy to order again. Thanks for the great support!
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Posted 6 months ago
Top quality top service. I love VQ fitness
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Posted 6 months ago
Service client super, parfait pour le retour de mes articles
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Posted 6 months ago
Great and faster help whenever there is something wrong. Nice help!
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Posted 6 months ago
The attention they provided me was very good, it was fast and efficient. The store offers very good products.
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Posted 6 months ago
Chris was extremely helpful. I ordered wrong size the exchange was dealt with promptly and original purchases was excellent too. Will be purchasing again M FRANCIS
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Posted 6 months ago
After 1 wash and wearing them 1 time my joggers are already pilling in between the legs.
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Posted 6 months ago
Chris was very helpful and sorted my return/exchange right away! Very impressed
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Posted 6 months ago
Chris offered great customer service . I am a frequent vq shopper and will continue to support this brand . A+ service.
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Posted 6 months ago
I have to say what great Customer Service. Tara had to assist me today with an issue on my order (my error I might add) and she was both swift, professional and helpful. Thanks again :)
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Posted 7 months ago
Vere nice shop
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Posted 7 months ago
I ordered (that was my 5th order) from Vanquish and unfortunately, the size was too small. It took the amazing Chris from the support team only a few hours until he resolved all the issues! That's just a huge WOW; what a service and what a guy, well done Chris :) I will definitely continue to purchase from Vanquish :)
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Posted 7 months ago
Tara was really nice to me! She helped me with a incident I had with a product giving a few options and winning my trust back with the brand. So grateful!
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Posted 7 months ago
Vanquish clothing fits perfect and is really comfortable, had a slight mishap but the customer service from Tara at the service centre was brilliant. Her response was immediate and i felt ao grateful for her service, she is a credit to Vanquish. Thanks again for your excellent service.
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Posted 7 months ago
I've got a little problem with one of my products and Tara was really nice and helpful. She even gave me more than one option to solve the incident. Can't be more satisfied with her treatment!
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Posted 7 months ago
I recently purchased two products from Vanquish Fitness and I couldn’t be happier with my online shopping experience. I had to exchange some products (I am not as bulked as I thought I am :D) and the customer service was exceptional, as they made sure I knew how to return the items correctly and kept me updated throughout the entire process. When I had a question about the return procedure their support team responded promptly, friendly and professionally (shoutout to Chris!). I am thankful for the help Chris provided! I’m thrilled with the quality of the item and the customer service and will definitely shop at Vanquish Fitness again in the future. Highly recommended!
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Posted 7 months ago
Absolutely loving the items! Top quality. I’m most impressed with the oversized tees and 4” shorts. That’s my style, ideal for lifting in comfort. Recently had to send some items back and although it took a week to get picked up, after sending 2nd class, I was sent some awesome replacements back in no time.
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Posted 7 months ago
I needed to exchange a t shirt that was a birthday gift for someone. CHRIS was my representative at Vanquish and was extremely helpful. He emailed me with clear instructions and kept me informed of when the replacement vest would be dispatched. 5 stars to Chris and Vanquish for TOP CUSTOMER SERVICE.
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Posted 7 months ago
Vanquish Fitness is rated 4.8 based on 2,996 reviews