“He responded quickly and politely to me who made a mistake in my address. It was purchased from Japan, but I was able to purchase it with confidence. Thank you for customer support”
“I received my first Vanquish bottoms as a gift and love the fabric and fit. The problem was I found a couple of holes in the material. I wrote an email to Customer Services with photos, and they were prompt to get back to offer me a hassle free option of an exchange of gift card to the same value+delivery fee. I was pleasantly surprised by such amazing customer service.”
“Really good materials I’ve ever used!!
Super comfortable, and they delivered m order within 2 weeks! And their customer service super fast too, they always kept touch with me until my order got delivered”
“Due to my mistake, I ordered the wrong address.
When I contacted them, they responded quickly and I got the product right away.
The product is very good and I will be using it a lot.”
“I asked Vanquish customer service to help me with my recent order. I got fast replies and soon my problem was solved and my package reshipped. I would like to give a special shout out to Chelsea who responded me quickly and resolved this for me.”
“After some delivery issues, I asked vanquish for support. They (Charlotte & Chelsea) reshipped my order for me at the same day, while being patient and helpful.
I‘m delighted about the great customer service and look forward to my order!”
“Overal the best fitness style products you can buy. I had even wear my VQ clothes to school, Had a minor problem with a product but VQ customer service was fast to respond and solved without issues. Thanks charlotte :)”
“Great quality products, have multiple pairs of shorts. Love the quality & feel. Had a sizing issue with last pair received but resolved with no fuss /cost to myself. Great comms & customer service 👍🏻”
“For the 2nd time I bought fitness clothing through the well-arranged website of Vanquish (vqfit.com).
The first time I bought several t-shirts. The Vanquish clothing wears well and is very comfortable during my workout.
Due to a slow cart update, I accidentally ordered and payed two of the same items on my second order. After I left a message via the confirmation email, with the request to deduct 1 item, I received a response from customer service the same morning. I was helped in a very friendly way by employee Jordan.
1 item was credited neatly, even before the order was shipped. I received my order super fast from the moment it was shipped from the United Kingdom to The Netherlands.”