“The customer service has been fantastic, even though I didn’t specify if I wanted and exchange or refund. Chris got a hold of via email and set things straight.”
“I needed to exchange some items as they were the wrong size. Chris was extremely helpful and quickly answered my questions and sent me directly the form to complete so that I did not have to search for it on the VQ Site. He then contacted me to say that the returned items had been received and would be exchanged and would be with me in 2-3 days. Excellent, quick and efficient service.”
“I bought trousers in size S which turned out to be too small so I decided to send them back and in the attachment I asked them not to send me the money back and to exchange them for a larger size, i.e. M. Unfortunately, I waited over 2 weeks and my trousers were not available, so I wrote to VQ what was happening with my trousers. shipment - pants and I was contacted by CHRIS who was very helpful and solved my problem very quickly. Thank you very much CHRIS for your quick response and that I can now enjoy super comfortable gym pants.”
“Un service client au-delà de toute attente, très réactif.
La qualité des vêtements est top ! Très confortable et durable dans le temps !
Je suis totalement conquise !!”
“I wanted to exchange a product and was able to contact customer services really easy. They had a super speedy reply and made it so easy for me to exchange the item. Chris kept me up to date throughout the process and was really friendly and professional. Love VQ products. Thank you!”
“Tara was so polite, reactive and with very complete answer with clear instructions. Thank you for taking the time to manage the switch of my articles 😁”
“Did my first order with Vanquish. I found the product quality amazing. The material and fit are definitely worth it. I had a pair of sweatpants that actually had a mark when it arrived due to a piercing within packaging. I contacted support and they immediately gave me a response with a refund/gift card option and to deliver it back to me. Shout out to Tara for resolving that issue for me and making my first order and first encounter resolved. Definitely recommend ordering from Vanquish. Thanks again Tara!”
