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Vanquish Fitness Reviews

4.8 Rating 3,310 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 3,310 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 5 star review on 8th April 2025
Romina Yousefi
Vanquish Fitness 5 star review on 8th April 2025
Romina Yousefi
Vanquish Fitness 5 star review on 18th January 2025
Pthawker
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 31st July 2024
Anonymous
44
Anonymous
Anonymous  // 01/01/2019
So totally blown away by the amazing customer service provided by this awesome company - Jordan and Chelsea have been a pleasure to deal with and their prompt responses have been much appreciated - customer service at its best
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Posted 4 years ago
Vanquish staff are mega šŸ‘Œ
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Posted 4 years ago
Lengthy process to return items from the US. However the actual merchandise is FIRE!! Quality and packing is superb!!
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Posted 4 years ago
Very friendly customer Service and the quality of the clothes is just amazing, for boys and for girls. I also really like the designes.
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Posted 4 years ago
So happy! 😃 Super quick delivery. These are the best fit and quality..... -also had to return a few tops -not because they were faulty or poor quality but because they didn’t suit me personally.... and they were so good and refunded the money ASAP! Will definitely order from these guys again! Would love to see some high neck longer tops for the gym too....? šŸ¤·šŸ¼ā€ā™€ļøšŸ¤žšŸ¼
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Posted 4 years ago
This was my first purchase from Vanquish Fitness and it arrived in good time. I was immediately impressed with the quality and fit of the sweatpants. However i noticed there was an issue with the stitching of a pocket so I contacted customer service and received a reply from Chelsea. Chelsea was extremely prompt, very helpful and offered to replace the sweatpants or to send me a voucher to the value of the original purchase, including the postage, so I could buy a different item. The issue was resolved in the space of a few hours and I can't fault the customer service. I will be purchasing from VQ again in the future. Chris
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Posted 4 years ago
Want to thank Cloe beforehand, who was my advisor. Cloe helped me in this situation and solved all my problems that i have during post delivery service. Good cominication and fast answer to my questions.
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Posted 4 years ago
I've purchased multiple items from Vanquish Fitness over time and have always been more than satisfied with the quality and style of their products. Recently however a pair of sweatpants that I purchased had an issue with fading so I contacted a representative whose name was Chelsea. Chelsea was extremely courteous, prompt and helpful. She examined the pants via photos that I sent and advised me that they should be replaced. Chelsea offered to replace the exact style and colour or to send me a voucher to the value of the original purchase, including the postage, so I could buy a different item. The issue was resolved that easily, I didn't expect such great customer service, I couldn't ask for more. After dealing with Chelsea I can say that I have full confidence in continuing to purchase from Vanquish Fitness as the customer service is amazing. Thanks Nick
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Posted 4 years ago
Best fitted tracksuit I ever had!
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Posted 4 years ago
Chelsea give me a really good service today
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Posted 4 years ago
CHELSEA customer representative, in less than a week to manage and make possible my issues and concerns. Thank you ma'am
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Posted 4 years ago
Had an issue returning an item. Staff were fast with replies, whilst being polite and concise! Ultimately this led to the issue being resolved! Big shoutout to Chelsea :)
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Posted 4 years ago
My exchanged goods was sent to me literally few hours after the returned goods was received...great work Chris
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Posted 4 years ago
Chris dealt with my exchange the same day it was received back to them so can’t ask better than that. A swift direct email (not a generic email) and replacement order confirmation so I knew it was acted on and my exchange item is on its way. I have many pieces form VQ, quality stays wash after wash and so does the size, never shrinks unlike some others. Only thing which would be great is if the company offered free returns but perhaps it’s something in the future
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Posted 4 years ago
Ropa de buena calidad y un servicio de atención al cliente muy eficiente y rÔpido. Chris resolvió mis cuestiones al momento. Gracias
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Posted 4 years ago
Fast Delivery, 10/10 for customer service and returns, would definitely recommend. Fitness clothes flattering and comfortable
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Posted 4 years ago
Best costumer service I’ve ever had, fast help with the problem!
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Posted 4 years ago
I purchase a pair of joggers for Christmas and really liked them. However, after wearing them once, I found a hole where the monogram was stitched. I contacted customer service, and Chelsea was extremely helpful. She asked for a photo of the joggers, apologized for the defect, and offered me several solutions, including a refund. I chose to receive a gift card that would cover the cost of the joggers plus shipping. I will definitely use it for a new pair. I really appreciate the professional way Chelsea and Vanquish handled my issue.
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Posted 4 years ago
Fast response Good customer service Quick fixing problem
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Posted 4 years ago
Quality Customer Service and very fast to respond, Sent one of my orders back for a refund and it was refunded the next day. Chris dealt with my request and i cant fault anything. Thankyou will definatly be using these guys alot.
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Posted 4 years ago
Vanquish Fitness is rated 4.8 based on 3,310 reviews