“I had great customer service provided by Jordan. There was a defect in my product, however as soon as I communicated that with VQ, Jordan was timely, attentive, and extremely helpful with their responses. I will be looking forward to continuing to do business with VQ due to Jordan’s help.”
“First time order with this group. Was pleased with the quality of all items. Delivery seemed super fast, since I am in Canada, and usually when I order stuff abroad, it takes several weeks.
Had (1) item which I selected, which turned to be out of stock. Customer service rep CLOE, fulfilled my order with a replacement item at my request, and delivered everything quickly as promised.
I'll shop here again for sure”
“If the sets weren’t enough, the customer service at Vanquish is incredible. I had a slight issue with my order so I got in contact with customer service, I was connected with Charlotte who resolved the issue so quickly and efficiently. They went above and beyond to make sure I had the best experience, thank you so much!!”
“If the sets weren’t enough, the customer service at Vanquish is incredible. I had a slight issue with my order so I got in contact with customer service, I was connected with Charlotte who resolved the issue so quickly and efficiently. They went above and beyond to make sure I had the best experience, thank you so much!!”
“Hi, I'm Christian from Germany
and I had a problem with the delivery of my order.
I had great support with Charlotte, she makes a good job.
many thanks”
“I love Vanquish items, always feel excited when I get shipments but just recently I experienced a defective item but I am so thankful they responded so quickly and fixed the issue right away, person who helped me was Charlotte, very great customer service compared to other websites I've purchased items from”
“Nothing but a great experience with vanquish ! Whether it is talking to the team or the quality of the clothes. Both are top notch even down to the packaging is fantastic ! Super comfortable. May be a little higher in price than most people want to spend but in life you get what you pay for, and this quality is definitely it for me !”
“Love Vanquish - great quality clothing and really like their style. Fantastic customer service by Chelsea - had a minor issue with an order recently that she resolved pretty much immediately. Really impressed, would highly recommend 5*”
“Cloe was very helpful with my recent order. I'm looking forward to receiving my order in the coming days. I'm excited to try on this brand. Excellent fast response.”
“Very good customer service and care. There was an issue with delivery (UPS) and I emailed VFit team regarding this. I spoke to Jordan who was very helpful and gave me a full refund for my delivery charge as was expected next day but there was a delay. Jordan’s response was very fast and couldn’t have been more helpful.”
“The customer service at Vanquish Fitness is second to none. All of the staff, especially customer care advisor Jordan, who managed to resolve my issue promptly and stress free are superb. Will be definitely ordering from them in the future, knowing that I can trust great quality from their clothing through to the customer care they provide.”
“I've made about 3 orders from vq, on my recent order I received a pair of faulty shorts with a little hole on them. Without hesitation or questions asked I was helped and received a gift card with my money back! Love vq”
“I had an issue with Eclipse tapered pants. I contacted Vanquish and described the issue with photos. Chris from Vanquish contacted me within 24 hours and provided direct replacement or gift cart for item to remedy the problem. Warranty process was easy and Chris was great! Definitely will continue to buy from Vanquish! Thanks Chris!!”
“Had to return an item purely down to ordering the wrong size, it was dealt with excellently by Charlotte and received the changed item within days, thanks”
