Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,310 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just had a great customer service experience with Vanquish. Jordan dealt with an issue in my order and he responded to my email straight away and things were sorted immediatly. I was very impressed and will definatly be shopping again with Vanquish. Thanks again Jordan :)”

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Posted 4 years ago

“There was a slight problem with a item of clothing being out of stock, Charlotte emailed me back straight away to solve this problem by giving me a refund which I got really quick, thank you for your time and effort to help me. Very pleased with the customer service they have :)”

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Posted 4 years ago

“I had a problem sending my package, but Charlotte was able to fix it without a problem.”

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Posted 4 years ago

“Customer support was very good!! thanks Chelsea!!”

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Posted 4 years ago

“Me resolvieron el problema con una camiseta defectuosa en muy poco tiempo y la persona que me atendió CHARLOTTE muy atenta y con mucha educación en todo momento”

Helpful Report

Posted 4 years ago

“This company was fantastic, my item got lost with no fault of there own, CHELSEA was very helpful and resolved the issue very quick what lovely to see since not many other brands would do this so I will defo be recommending you guys to my gym friends My adviser was CHELSEA”

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Posted 4 years ago

“I recently took delivery of a gym set which arrived with several dirty marks on. I emailed VQ and was really impressed with the customer service. Which was very quick and they rectified the issue straight away. My advisor was Chelsea.”

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Posted 4 years ago

“This is only the first time of many orders i have placed. Parcel didnt get delivered, not their fault. as soon as i contacted Vanquish and within an hour a new package was sent out express delivery. Very happy!”

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Posted 4 years ago

“I was recommended to Vanquish by a friend of mine 6 months ago. Now it’s the only gym clothes I wear. Value for money is excellent. I recently had to return an item for exchange and the process has been really efficient, especially as I was outside the standard return times, the customer support I received from Chelsea was excellent 👍”

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Posted 4 years ago

“There was a problem with my order, but they helped me eventually and reshipped it now. Thanks for service”

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Posted 4 years ago

“Great service probided by Chelsea”

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Posted 4 years ago

“Excellent customer service 👌🏽”

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Posted 4 years ago

“Great customer service !”

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Posted 4 years ago

“Can't beat the customer service here they helped me so fast and it is definitely satisfaction guaranteed.”

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Posted 4 years ago

“Helpful and informative customer service! Will purchase from Vanquish again! :)”

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Posted 4 years ago

“Excellent customer service with rapid response times. Dealt with Charlotte over email and within an hour of the problem being identified new items were dispatched.”

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Posted 4 years ago

“The experience was phenomenal. Absolutely great, nothing to complain about.”

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Posted 4 years ago

“I bought a hoodie in December 2020. I guess it was the busiest season. I received a T-shirt instead. Cloe helped me through the entire process in a timely manner, provided the best customer service ever, and gave me reasons to keep loving Vanquish! Thanks Cloe! Cesar”

Helpful Report

Posted 4 years ago

“Chelsea did such a wonderful job helping me with an item that developed a fault. She was very assertive and charismatic about my experience, and really made me believe in the power of a great company, Vanquish. I was refunded for the faulty item and even had the option to choose how I would like to be refunded (gift card or resending same product) I will now be continuing to shop with Vanquish, after having such a great experience. Thank you, Chelsea & Vanquish!”

Helpful Report

Posted 4 years ago

“Great customer service from Chris. Quickly dealt with my issue, 100% satisfied. Will shop here again.”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,310 reviews