Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great support and prompt response for refunds!”

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Posted 4 years ago

“Good company”

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Posted 4 years ago

“They were fantastic with dealing with an item that was damaged within a month of owning them. They took responsibility and sent me a new pair the next day! Would recommend to anyone!”

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Posted 4 years ago

“Amazing fitness gear, amazing and helpful staff, particularly Charlotte the absolute legend in customer services. I literally dont wear anything else to work out and GO out xx”

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Posted 4 years ago

“Charlotte very good”

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Posted 4 years ago

“Amazing Customer Service!”

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Posted 4 years ago

“Charlotte helped me very well all the time and tried to solve my problems. I was very satisfied.”

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Posted 4 years ago

“Vanquish has a fantastic range of gym / fitness clothing! I had to exchange some items and Chelsea helped me out with the whole process. New items on their way to me now, thank you!”

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Posted 4 years ago

“Chris gave swift responses to all enquiries and great customer service!!”

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Posted 4 years ago

“Recently had to return some items so have detailed some observation of my personal experience with Vanquish. - Firstly the extended returns window for Black Friday and Christmas items was a godsend!! - The form was quick and easy to complete. - My refund was processed very efficiently by Jordan who kept me well informed of the next stage. Cannot fault Vanquish and their returns process at all.”

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Posted 4 years ago

“Ordered Allure and Bright sets. First of all: the fabric is absolutely amazing. And the color, wow. Shipping took four days, including the weekend! I had some challenges with one of the tights and complained about this. It took approx. 45 minutes from the time I sent the complaint until I ended a conversation with CHARLOTTE at customer service who helped me get sent a new free product with free shipping. Super fast and efficient customer service, wonderful clothes at a low price. What more could you ask for?”

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Posted 4 years ago

“Great Customer Service by Charlotte, thanks!”

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Posted 4 years ago

“Great customer service, Charlotte was a great help in resolving the matter quick and easily, free return delivery and fast refund”

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Posted 4 years ago

“Very good customer service! In case of problems, you will be helped immediately and solutions will be found. I was very satisfied with my account manager Charlotte.”

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Posted 4 years ago

“Customer service is excellent! They really care about their brand and consumer satisfaction. I've been ordering for a couple of years, and I've been fortunate to always get the right size, mostly because they give advice on the website and list the model's size. Recently, I ordered something that was too small, and VQ had no problem accepting the return while making the process super simple. Paying for return shipping was a bummer, but I get it. I remain a loyal customer!”

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Posted 4 years ago

“I had faulty joggers and contacted them, got great service and a great solution. Thank you Chelsea!”

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Posted 4 years ago

“Effective and humble, thanks”

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Posted 4 years ago

“Charlotte helped me with my order today via email and the customer service was outstanding, went above and beyond to make my order special for a gift. Thank you again.”

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Posted 4 years ago

“Great Customer Service! I had a problem with an order and Chelsea went above and beyond to fix it and make sure I was satisfied. I have 3 teenage sons and they love the clothes!”

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Posted 4 years ago

“Yet again first rate service from these guys..Chris processed my exchange swiftly and professionally as in my previous experience with Vanquish. Will always be ordering from this company for all my gym gear..no need to look elsewhere”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,283 reviews