Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,310 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service! In case of problems, you will be helped immediately and solutions will be found. I was very satisfied with my account manager Charlotte.”

Helpful Report

Posted 4 years ago

“Customer service is excellent! They really care about their brand and consumer satisfaction. I've been ordering for a couple of years, and I've been fortunate to always get the right size, mostly because they give advice on the website and list the model's size. Recently, I ordered something that was too small, and VQ had no problem accepting the return while making the process super simple. Paying for return shipping was a bummer, but I get it. I remain a loyal customer!”

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Posted 4 years ago

“I had faulty joggers and contacted them, got great service and a great solution. Thank you Chelsea!”

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Posted 4 years ago

“Effective and humble, thanks”

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Posted 4 years ago

“Charlotte helped me with my order today via email and the customer service was outstanding, went above and beyond to make my order special for a gift. Thank you again.”

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Posted 4 years ago

“Great Customer Service! I had a problem with an order and Chelsea went above and beyond to fix it and make sure I was satisfied. I have 3 teenage sons and they love the clothes!”

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Posted 4 years ago

“Yet again first rate service from these guys..Chris processed my exchange swiftly and professionally as in my previous experience with Vanquish. Will always be ordering from this company for all my gym gear..no need to look elsewhere”

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Posted 4 years ago

“Ordered some items but size was wrong. Easy return and purchased some additional items which are great! Perfect fit, highly comfortable, great quality and reasonably priced. Really efficient customer service so all round a very good experience thank you!”

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Posted 4 years ago

“Exchange item was lost. My support, Chris, managed to contact the post and finally received my item. Chris was able to fulfill my exchange request by himself Thanks for that!”

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Posted 4 years ago

“Slight problem with one of the items in the order, was quickly resolved by Chelsea and Charlotte. Excellent customer service.”

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Posted 4 years ago

“noticed a small hole in a pair of joggers i had purchased (they can’t all be perfect, these things happen!) so i email them with a picture and they replied straight away, apologised and offered me a replacement, great product and great customer service! I dealt with Chelsea, very helpful and very friendly!”

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Posted 4 years ago

“The customer service is exceptional. Charlotte helped me out with my order an I am very happy I chose to shop here. I will be returning to buy more of their high quality merchandise”

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Posted 4 years ago

“Im so satisfied with customer service that Charlotte provided me. Quick response and the quality of clothes is really good.”

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Posted 4 years ago

“very good customer service, very attentive. Thanks to Cloe for her understanding”

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Posted 4 years ago

“Customer service on-point! Love ya Chelsea!”

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Posted 4 years ago

“Have been advised they did not have my item in stock anymore. However customer service from CLOE and all stuff involved was amazing. She was super helpfull, fast a going above and beyond the customers expectations. Much appreciatte and wish good luck and strong health to all of you!”

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Posted 4 years ago

“Great customer service and a great product. Charlotte was very helpful when I had an issue with sizing etc.. I would highly recommend Vanquish.”

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Posted 4 years ago

“Charlotte was so helpful with my exchanges. Polite, quick & very professional. Exchanges to be received within the next 4 working days which is great.”

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Posted 4 years ago

“Rachael & Chelsea's customer service was excellent, as despite lockdown measures, they provided great service when I requested a refund for an unwanted xmas present. Thanks ladies ;-)”

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Posted 4 years ago

“Vq are have been brilliant to me. Been shopping with them from the start, there customer service has been excellent. I wanted to replace my order and I got what I wanted, no hassle. They have been very helpful.”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,310 reviews