“Ordered a pair of joggers, which there was an issue with once they had arrived. I contacted customer service and was in contact with Charlotte, who quickly resolved my issue, and sorted me out with a replacement pair.
Personally, the best customer service I have received from an apparel company. Charlotte went above and beyond to resolve the issue, that's what I call great customer service. Thank you for your help Charlotte, and have a great day”
“Possibly the best customer service I have every had, and I order a lot from online. There was a slight issue with my order, Chelsea in customer services replied to an email almost instantly, with a solution that suited me perfectly. I will certainly be ordering from Vanquish again, and again.”
“Have been purchasing from here since 2016, amazing clothes. Recently reached out about an item and one of the advisors named Charlotte was incredibly helpful - highly recommend VQ.”
“Ordered a set from VQ and didn’t like the bottoms. Returned for an exchange and Chris processed this really quickly for me. New item was with me within a matter of days - thank you. Quality of outfit is great, really recommend this company.”
“Best customer service ever experienced. Some items unfortunately went out of stock after purchase but it was no issue to get a refund or other items worth the same. Love VQ Fit”
“Oliver was a great help ! Had to exchange a tracksuit as the colour didn't suit . Vanquish were so fast to sort this order out and immediately change for the colour i wanted. Fantastic customer service and awesome quality gear !”
“I would highly recommend Vanquish Fitness. The products are lovely and are as functional as they are stylish. Best of all is their customer service, Charlotte at Vanquish resolved an issue (which was my error) kindly and swiftly. Super quick delivery too!”
“My partner order a hoodie from this line. We received it and noticed some of the stitching had come out. This was very disappointing however the customer service we received in dealing with this was fantastic. Charlotte from the Customer Service Representative
Vanquish Fitness LTD Had a new hoodie ordered within 24 hours. Hassle free and extremely friendly and understanding.
I am sure this was a one off faulty hoodie as everything else we have ordered from here has been excellent quality.
Thank you for providing us with such a superb service.
Miss Bradley and Mr Laidlaw.”
