“I contacted Vanquish customer service because one of the items was damaged and Charlotte was very helpful and shipped a new item. Great customer service”
“I had an issue with wrong order recieved and they really helped ship out my item free of charge and even provided me a gift card :) pleasant experience.”
“Your customer service has solved all the problems with my order as quick as he/she could, I had problems with the confirmation of my order and then with the shipment of the items and were both of them solved, thank you very much.”
“Customer service was amazing! Had an issue with a discount code not working and Chelsea sorted it straight out for me!
Clothing is great quality! Overall fab experience and will definitely be purchasing more!”
“Received a wrong item, but Charlotte from Vanquish send me an email within 1 hour to help me out and reship the right item. Very helpfull and good communication! Great service.”
“Had the best experience dealing with VQ, better than any other I have had when dealing with the company in terms of speed of response and willingness to cooperate. I was so thankful for the support Charlotte provided and could not have asked for a better service.”
“Just wanna say, even in our crazy Covid times, Vanquish has come thru. I accidentally received the same order twice instead of 2 different styles of joggers. I followed the instructions on my return and i was contacted saying my new order was on the way. Many companies arent helping w returns, even when legit, blaming Covid, even when spending your hard earned money. Vanquish cust service is on point! Thank u Chris and Oliver for helping me out”
“🇬🇧Hello,
Small text to tell you that the quality of produces is on top and that if you encounter small problems when receiving your items, customer service is super. I had dealt with "Charlotte" and she immediately knew where my problem lay.
Go ahead with your eyes closed.
🇫🇷Bonjour,
Petit texte pour vous dire que la qualité des habits et top et que si vous rencontré des petits soucis à la réception de vos articles, le service clientèle est ai top. J'avais traité avec "Charlotte" et elle a su tout de suite voir où se situait mon problème.
Allez-y les yeux fermés.”
“Chelsea was able to quickly solve my problem which made me so happy. I’d like to thank her and VQ. I buy all of my outfits from them. If I ever have any issues, they solve it quickly. I am a very satisfied customer.”