Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,310 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,310 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chelsea, Vanquish Fitness Customer Service Manager, is the BEST. When I was having some issues with other customer service reps. on my item exchange, she jumped in immediately and provide fast & accurate services for me. She even sincerely apologized me about the service delays/issues provided by her team members. Chelsea also provided me with gift cards! Can’t complain with her customer caring and services. Trust me. She know how to manage customer services. I appreciate for your support Chelsea.”

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Posted 5 years ago

“Hi, I want to say thank you to Chris for responding to my email so quickly and helping me out with replacing my sweatpants!! Thanks again Chris!!! Best Jeff Hockenberry”

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Posted 5 years ago

“Satisfied”

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Posted 5 years ago

“Great staff, timely responses and excellent customer service. Delivery was on time and the refunds process is the best and easiest I've come across. Chelsea was great 👍”

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Posted 5 years ago

“Chelsea , she was so attentive, such a wonderful member of the team, great work, always on time.”

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Posted 5 years ago

“I mean, Charlotte , she was so attentive, such a wonderful member of the team, great work, always on time. Amazing”

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Posted 5 years ago

“Very good customer service from Chris. Perfect fit on everything”

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Posted 5 years ago

“Amazing products. Good quality, very good fit and the staff is helpful.”

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Posted 5 years ago

“Had an excellent Customer service experience from VQ They have given me a voucher with the value of my hoodie. Excellent professional customer Service experience very fast response time, really happy about it. I highly recommend it as a sports Brand”

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Posted 5 years ago

“They answered my question perfectly, whenever I buy joggers dey always fit my waist but not the leg length, majority of size guides never state the leg length of their joggers (pants) because they assume most of their customers are average sized, I’m 6”4 with very long legs, my torso is half the size of my legs, I asked dem fur leg length of pants n dey gave me the answer i was looking fur , I’m size 2XL in joggers, her name is Charlotte, she’s the customer service representative for vanquish fitness , I giving ye 5 stars”

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Posted 5 years ago

“Happy with the good help from you guys. Had a problem with a plag and an employee called Chelsea helped me and fixed it. Give you guys 5 stars.”

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Posted 5 years ago

“Great customer service, fast delivery even with what’s going on. GREAT PRODUCT”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Quick responses and fixed all my issues!”

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Posted 5 years ago

“I had received a faulty item and reached out to vq support, Chris helped me and immediately provided me with a nice solution to reship the item with their fastest delivery service. Great support and very kind people.”

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Posted 5 years ago

“Really nice clothes! Unfortunately a pair of joggers ripped in the ankle. wrote too the company and sent pictures, got answer within an hour and had the best service from Chris! Really made up for the joggers!”

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Posted 5 years ago

“Nice clothes and really good service!”

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Posted 5 years ago

“Very good service by Miss Chalotte and delivery, recommended”

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Posted 5 years ago

“I recived and item that was faulty, and i sent an email. And they responded VERY quick and gave me so good service. Thank you Charlotte for good customer service!”

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Posted 5 years ago

“I had some problems with the wrong item, but to my rescue i had Charlotte at servicedesk who helped me out within an hour with my problem and a new item is on the way. Cheers”

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Posted 5 years ago

Vanquish Fitness is rated 4.8 based on 3,310 reviews