“Customer service respond super fast and are there to resolve problems as soon as possible. I would like to thank Chelsea and Charlotte for their help with my issue. Delivery times are super fast. My absolute favourite brand. Quality of clothes is unreal and the fittings too.”
“Sehr schnelle Antowrt und Problemlösung mit fehlerhaften Retouren! Selten mit Shops außerhalb Deutschlands so gute Kundenberatungen gehabt, sie geben sich mühe einen zufriedenen Kunden zu haben 👌.
die bisherigen Produkte die ich besitze bereiten mir bekm trainieren große freude. Sind wie gewünscht eher Artikel fürs Gym.”
“Vanquish Fitness products are of excellent quality! Shipping was hassle free since i got all my packages on time and they have excellent customer support.
There was one minor problem but upon emailing the company, the response was timely and immediately fixed.
Vanquish Fitness has my support 100% and I will highly recommend their products to anymore!”
“I have been speaking to Chris from the customer service team. I had a slight problem with a pair joggers which Chris dealt with amazingly.
The custom service is amazing! Fast responses and answers all of your questions. 10/10”
“I accidentally ordered the wrong size and emailed in to change the size before the item was dispatched. Chris then got back to me very quickly and was able to amend my order for me. He was very polite and efficient and meant I could amend my order hassle free.”
“Ordered some shorts, which were a perfect fit. Has a slight issue, but this was quickly and efficiently delt with by customer service. They were super friendly and made the whole process stress free.
It honestly makes a huge difference having the support the other end of the keyboard. Especially when they just want to look after you and have your best interests at heart.”
“I'm really happy with the products and the deal I got from Vanquish Fitness. I want to thanks to Chelsea from Customer Service Department for her awesome service and help. For sure, I will buy again from this company.”
“Very pleasantly surprised with the superb service! Received excellent support from Chelsea who helped me resolve the situation quickly and efficiently. Very happy to see this as I very much like VQ as a brand.”
“Top class service! Quick answear and great help! Couldn’t be more happy! And a big thank you to Chris who helped me with all of this!
Best ragards
Anton”
“I had an issue with an item I returned back in Christmas that didn't fit. Multiple reps said they resolved the issue but every time I would contact the company again it was like starting over and so it was obvious the previous rep never followed through. The last person I spoke to Charlotte was a big help, she was able to get everything processed with one correspondence and followed up to make sure it was complete. Thank you Charlotte!”
“Even though there was a slight mixup with our order, once we contacted the customer service to get the problem resolved, they were able to fix the problem right away. I didn't even have to wait more than an hour and they got back to me and got the correct thing on it's way to me. Thank you to Chelsea, our advisor, who helped us out.”