“The customer service is just fantastic. They respond fast and good! If you have any questions or a problem they fix it right away. Make use of customer service. 5 stars!! Also, thanks to advisor Chris and Chelsea for helping me out!”
“Hy, I'm from Austria and everything worked fine, order, exchange goods and even refunding goods. The staff was always friendly and helpful with questions or information via mail!
I will definitely order from Vanquish again! :)”
“I ordered some clothes and got them within 48 hours. I tried them and they where some of the best clothes i have worn, stretch and quality of the clothes where amazing. So i ordered some more the same day i got my first delivery.
Got a wrong shirt on my second purchase, i told Vanquish and they straight up send me the correct one. Very good service.”
“l had an issue with some new pants I recently brought from VQ. I felt like I was going to have to argue or constantly go back and forth with them in order for the issue to be resolved. Not only did they respond fast, by the second response they gave me two options to choose from to resolve the issue that I thought was very generous of them. They made me feel safe buying their product in the future and I felt valued as a customer. Great Experience!”
“I am so pleased with the customer service that I received after receiving a defective product in the mail. Chris was the advisor that took care of me throughout the whole process. The problem was resolved in a quick and timely matter with the help of Chris. I could not be more happy with the product that I received and the customer service. Customer satisfaction is definitely a priority to this company. I will be purchasing from vanquish fitness again.”
“Charlotte helped me resolve the issue of getting a gift card for an item that I was charged for but not did receive in the mail and I appreciated her quick and helpful response.”
“Wrong item was sent but problem was resolved very quickly and efficiently. Thank you Charlotte for responding quickly to my emails and keeping me a happy customer.”
“Many gym fashion brands have poor service but my recent simple mix ups with Vanquish were resolved quickly and easily with my delivery charges covered.
Thanks Chelsea & Charlotte”